[cma-l] Suggestions to get more out of a volunteer

[Ian Hickling]

DarrenWe've seen this time and time again where problems with studios and interfering with essential controls have been blamed on volunteers.
My reaction is always "Why do you let them? You need to manage them better" - to which the response is "They're all volunteers - you can't order them around - or they'll leave"
So the answer is good people management skills.
Make them welcome - to feel an essential part of the station - and at the same time gently tell them why responsible behaviour and good housekeeping are essential.
Some of our Client stations have a large number of underprivileged volunteers and people with specific social needs.You need to have a very special kind of Station Manager to make this work.
They'll be reading this and they'll know who I mean!Seminar material again?
Ian Hickling
Partner

Office: 01635 578435  (7am-11pm UK time)Carphone: 07530 980115 (only responds when driving)6 Horn Street, Compton, NEWBURY, RG20 6QS

From: d.cullum at tonefm.co.uk
To: cma-l at commedia.org.uk
Date: Thu, 15 Oct 2015 20:16:44 +0100
Subject: [cma-l] Suggestions to get more out of a volunteer

I would say that the majority of volunteers are committed to the cause and will always show willing, however, there is still a small percentage who want all the ‘glamour’ of being on the radio or taking advantage of social activities arranged by a radio station but always appear to be ‘unavailable’ when it comes to helping out at weekend events etc.  I’m sure every CR Station has the same problem, but does anybody have any ways or means to get around this or encourage the less committed to involve themselves a bit more? My concern is the risk of ‘bad feeling’ by those who give their all over those that don’t. Any suggestions would be greatly appreciated. Please Note: Tone FM is a 'Not for Profit' Community Radio Station which is run by volunteers so we may not respond to your email straight away so please be patient with us. You can help support us by placing a donation HERE Kind regards. Darren CullumStation Manager 90/91 East Reach, Taunton, TA1 3HF W: www.tonefm.co.ukF: www.facebook.com/tonefmT: www.twitter.com/tauntonstonefm Tauntons 107.8 Tone FM is on air now in Somerset’s County Town!    
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