Dear Canstream customers,<br><br>We are writing to apologise for the outages with Canstream recently.<br><br clear="all">We experienced a huge ddos (distributed 
denial of service) attack which overwhelmed our usually robust platform.
 <br><br>We have now recovered live streaming services and are working, with 
technical consultancy, to bring back the Listen Again platform - 
hopefully within the next day. <br><br>We have as part of our repair work we have improved capacity and resilience 
and we are continuing to develop the Canstream service.<br><br>If any of you still have problems connecting to your live stream, please email us at:<br><br><a href="mailto:tech@canstream.co.uk">tech@canstream.co.uk</a><br>

<br>With thanks<br><br>Jaqui<br><br>-- <br>Jaqui Devereux<br>Director<br>Community Media Association<br><br><a href="http://goog_1822693262" target="_blank"></a><a href="http://www.commedia.org.uk/" target="_blank">http://www.commedia.org.uk/</a><br>

<a href="http://twitter.com/community_media" target="_blank">http://twitter.com/community_media</a><br><a href="https://www.facebook.com/CommunityMediaAssociation" target="_blank">https://www.facebook.com/CommunityMediaAssociation</a><br>

<br>t: +44 (0)114 279 5219<br><br>Canstream Internet Radio &amp; Video<br><a href="http://www.canstream.co.uk/" target="_blank">http://www.canstream.co.uk/</a><br><a href="https://www.facebook.com/CommunityMediaAssociation" target="_blank"></a>