<div dir="ltr">Yes, I've had a very bad experience with BT. Some of the largest buildings in Brentwood are owned/operated by BT and they have a regional head office here too.<div><br></div><div>I found the number of the Facilities Manager who ignored 10 phone messages over a period of 8 weeks. When I eventually spoke to her she told me the answer was a no, she didn't want to discuss it and instructed me not to call her again!</div><div><br></div><div>When I called the switchboard to find out where I could direct a complaint, the man on the switchboard said "we're too busy to deal with you sir" and put the phone down. (I think she was standing next to him and told him to say that but I can't be sure).</div><div><br></div><div>So it was either a problem with BT's work practices or maybe I don't have as much natural charm as I thought I had.</div><div><br></div><div>cheers</div><div>Paul Golder</div><div>Phoenix FM</div><div><a href="http://www.phoenixfm.com">www.phoenixfm.com</a></div><div><br></div><div><br></div><div><br></div></div><div class="gmail_extra"><br><div class="gmail_quote">On 18 July 2017 at 17:17, Julian Swift-Hook | Kennet Radio <span dir="ltr"><<a href="mailto:julian@kennetradio.com" target="_blank">julian@kennetradio.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div lang="EN-GB" link="#0563C1" vlink="#954F72"><div class="m_3267299921527788099WordSection1"><p class="MsoNormal">Hi <u></u><u></u></p><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">Does anyone have any experience with dealing with BT for locating aerials or STL links on BT buildings?<u></u><u></u></p><p class="MsoNormal"><u></u> <u></u></p><div><p class="MsoNormal"><span>With best wishes<u></u><u></u></span></p><p class="MsoNormal"><span>Julian<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:9.0pt"><a href="mailto:julian@kennetradio.com" target="_blank"><span style="color:#9d454f">julian@kennetradio.com</span></a> / <a href="tel:07799%20888444" value="+447799888444" target="_blank">07799 888444</a><u></u><u></u></span></p><p class="MsoNormal"><span style="color:#404040"><u></u> <u></u></span></p><table class="m_3267299921527788099MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="border-collapse:collapse"><tbody><tr style="height:65.0pt"><td width="79" style="width:59.4pt;border-top:solid windowtext 1.0pt;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:none;padding:0cm 5.4pt 0cm 0cm;height:65.0pt"><p class="MsoNormal"><b><span style="font-size:10.0pt;color:#a4212a"><img border="0" width="82" height="82" style="width:.8541in;height:.8541in" id="m_3267299921527788099Picture_x0020_1" src="cid:image001.jpg@01D2FFE7.D5F335E0" alt="cid:image004.jpg@01D2BF60.C6052FC0"></span></b><b><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:#a4212a"><u></u><u></u></span></b></p></td><td width="487" style="width:365.45pt;border-top:solid windowtext 1.0pt;border-left:none;border-bottom:solid windowtext 1.0pt;border-right:none;padding:0cm 5.4pt 0cm 0cm;height:65.0pt"><p class="MsoNormal"><b><span style="font-size:10.0pt;color:#a4212a">KENNET RADIO - The Local Sound of Newbury and Thatcham</span></b><b><span style="font-size:10.0pt;color:#a4212a"><u></u><u></u></span></b></p><p class="MsoNormal"><b><span style="font-size:8.0pt;color:#595959">Julian Swift-Hook | Chairman | M: <a href="tel:07799%20888444" value="+447799888444" target="_blank">07799 888 444</a> | E: </span></b><span><a href="mailto:julian@kennetradio.com" target="_blank"><b><span style="font-size:8.0pt;color:blue">julian@kennetradio.com</span></b></a></span><b><span style="font-size:8.0pt;color:#595959"> <u></u><u></u></span></b></p><p class="MsoNormal"><span style="font-size:8.0pt;color:#595959">Kennet Community Radio – Reg’d No: 8252772 | Broadway House, Northbrook Street, Newbury RG14 1BA<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:8.0pt;color:#595959">T: <a href="tel:01635%20762111" value="+441635762111" target="_blank">01635 762 111</a> | F: <a href="tel:0845%20860%206707" value="+448458606707" target="_blank">08458 606 707</a> | Text: 07580 22 66 22 | Skype: Kennet.Radio<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:8.0pt;color:#595959">Listen: </span><span><a href="http://www.kennetradio.com/play" target="_blank"><span style="font-size:8.0pt;color:blue">www.kennetradio.com/play</span></a></span><span style="font-size:8.0pt;color:#595959"> | Like: </span><span><a href="http://www.facebook.com/KennetRadio" target="_blank"><span style="font-size:8.0pt;color:blue">www.facebook.com/KennetRadio</span></a></span><span style="font-size:8.0pt;color:#595959"> | Follow: </span><span><a href="http://twitter.com/KennetRadio" target="_blank"><span style="font-size:8.0pt;color:blue">@KennetRadio</span></a></span><b><span style="font-size:10.0pt;color:#a4212a"><u></u><u></u></span></b></p></td></tr></tbody></table><p class="MsoNormal"><span style="color:black"><u></u> <u></u></span></p></div><p class="MsoNormal"><u></u> <u></u></p></div></div><br>______________________________<wbr>_________________<br>
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