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</o:shapelayout></xml><![endif]--></head><body lang=EN-GB link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US'>Everyone seems to be forgetting one crucial thing though. And please please, this isn’t being disrespectful it being factual. In our trade 75% (and on this figure I’m being lenient) of the Volunteers don’t actually volunteer for what we would like them to do for us, they volunteer for themselves (because it’s Radio)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US'>How many ‘’’show AND go’’’ have you got ? plenty I bet <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US'>Basically there are good volunteers, there are fair to middling volunteers and then there are those who are only in it for what they can get out of it ---- they’re not volunteers, they are participants but get put down as volunteers. However, the argument against is if you don’t have show and go volunteers/participants you end up with just a jukebox<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US'>It’s all about a fine balance, which I think is where we came in earlier<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US'>All the best<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US'>Nick<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif'> cma-l-bounces@mailman.commedia.org.uk [mailto:cma-l-bounces@mailman.commedia.org.uk] <b>On Behalf Of </b>Rhys Phillips (Radio Cardiff)<br><b>Sent:</b> 19 December 2016 00:44<br><b>To:</b> The Community Media Association Discussion List <cma-l@mailman.commedia.org.uk><br><b>Cc:</b> chair@commedia.org.uk<br><b>Subject:</b> Re: [cma-l] It's your CMA! Talk to us.<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>The reason for having one word is surely just for ease of talking - in fact is it not why you chose to use that word in the first place? Because listing all the specific roles the volunteers do would be cumbersome in conversation?<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>I work for a large aerospace company as an engineer. They refer to all of us as "employees" - should I expect them each time they refer to the workforce to instead say "engineers, researchers, technicians, HR personnel, finance guys, lawyers, caterers, cleaners...."? Having one word to describe the group of people is a just practical.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><div><div><p class=MsoNormal>On Sun, Dec 18, 2016 at 11:41 PM Ian Hickling <<a href="mailto:transplanfm@hotmail.com">transplanfm@hotmail.com</a>> wrote:<o:p></o:p></p></div><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0cm;margin-bottom:5.0pt'><div><div id="m_3987054910649650245divtagdefaultwrapper"><p class=gmailmsg><span style='font-family:"Calibri",sans-serif;color:black'><o:p> </o:p></span></p><p class=gmailmsg><span style='font-family:"Calibri",sans-serif;color:black'>Why do we think we need a blanket word to cover all of them?<br>That's just lazy thinking and in reality puts them down.<br>if we're all "volunteers" - then it's hardly a useful description.<br>Thinking only about the people who work unpaid at radio stations that brought this up - instead of trying to classify them all by an arbitrary status - give them the privilege of acknowledging what they do.<br>Contributor - stakeholder - partner - member - associate - colleague - participant.<br>Take your pick.<o:p></o:p></span></p></div></div><div><div id="m_3987054910649650245divtagdefaultwrapper"><p class=gmailmsg><span style='font-family:"Calibri",sans-serif;color:black'><o:p> </o:p></span></p><div id="m_3987054910649650245Signature"><div><p class=m3987054910649650245ecxmsonormal style='line-height:17.05pt;background:white'><span class=gmailmsg1><span style='font-family:"Calibri",sans-serif;color:#222222'>Ian Hickling</span></span><span style='font-family:"Calibri",sans-serif;color:#444444'><o:p></o:p></span></p></div><p class=m3987054910649650245ecxmsonormal style='line-height:17.05pt;background:white'><span class=gmailmsg1><span style='font-family:"Calibri",sans-serif;color:#222222'>Partner</span></span><span style='font-family:"Calibri",sans-serif;color:#444444'><br><br></span><a href="http://www.transplanuk.com/" target="_blank"><span style='font-family:"Calibri",sans-serif;color:#1155CC;text-decoration:none'><img border=0 width=190 height=60 style='width:1.9791in;height:.625in' id="_x0000_i1038" src="http://www.transplanuk.com/wp-content/uploads/2014/07/transplan_UK_weblogo_190x60.png" alt="http://www.transplanuk.com/wp-content/uploads/2014/07/transplan_UK_weblogo_190x60.png"></span></a><span style='font-family:"Calibri",sans-serif;color:#444444'><o:p></o:p></span></p><div><p class=m3987054910649650245ecxmsonormal style='line-height:17.05pt;background:white'><span class=gmailmsg1><i><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222'>Office: </span></i></span><a href="tel:01635%20578435" target="_blank"><i><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>016 3557 8435</span></i></a><span class=gmailmsg1><i><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222'> (07h to 22h GTS)</span></i></span><span style='color:#444444'><o:p></o:p></span></p></div><div><p class=m3987054910649650245ecxmsonormal style='line-height:17.05pt;background:white'><span class=gmailmsg1><i><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222'>Car: </span></i></span><a href="tel:07530%20980115" target="_blank"><i><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>075 3098 0115</span></i></a><span class=gmailmsg1><i><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222'> (only responds when driving)</span></i></span><span style='color:#444444'><o:p></o:p></span></p></div><div><p class=m3987054910649650245ecxmsonormal style='line-height:17.05pt;background:white'><span class=gmailmsg1><i><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222'>6 Horn Street, Compton, NEWBURY, RG20 6QS</span></i></span><span style='color:#444444'><o:p></o:p></span></p></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-family:"Calibri",sans-serif;color:black'><o:p> </o:p></span></p></div></div><div><div id="m_3987054910649650245divtagdefaultwrapper"><div><div class=MsoNormal align=center style='text-align:center'><span style='font-family:"Calibri",sans-serif;color:black'><hr size=2 width="98%" align=center></span></div><div id="m_3987054910649650245divRplyFwdMsg"><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'> </span><a href="mailto:cma-l-bounces@mailman.commedia.org.uk" target="_blank"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>cma-l-bounces@mailman.commedia.org.uk</span></a><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'> <</span><a href="mailto:cma-l-bounces@mailman.commedia.org.uk" target="_blank"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>cma-l-bounces@mailman.commedia.org.uk</span></a><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>> on behalf of Alan Coote <</span><a href="mailto:alan.coote@5digital.co.uk" target="_blank"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>alan.coote@5digital.co.uk</span></a><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>><br><b>Sent:</b> 18 December 2016 18:32<br><b>To:</b> </span><a href="mailto:cma-l@mailman.commedia.org.uk" target="_blank"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>cma-l@mailman.commedia.org.uk</span></a><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'><br><b>Cc:</b> </span><a href="mailto:chair@commedia.org.uk" target="_blank"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>chair@commedia.org.uk</span></a><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'><br><b>Subject:</b> [cma-l] [***SPAM***] Re: It's your CMA! Talk to us.</span><span style='font-family:"Calibri",sans-serif;color:black'> <o:p></o:p></span></p><div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:black'> <o:p></o:p></span></p></div></div></div></div></div><div><div id="m_3987054910649650245divtagdefaultwrapper"><div><div><div><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt'><span class=gmailmsg1><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>‘Volunteers’… Firefighter, Lifeboat Crew, Police Constable…</span></span><span style='color:black'><o:p></o:p></span></p><div><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt'><span class=gmailmsg1><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'> </span></span><span style='color:black'><o:p></o:p></span></p><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt'><span class=gmailmsg1><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>Far from unprofessional and very worthwhile I think you’d agree?</span></span><span style='color:black'><o:p></o:p></span></p><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt'><span class=gmailmsg1><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'> </span></span><span style='color:black'><o:p></o:p></span></p></div><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt'><span class=gmailmsg1><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>Alan</span></span><span style='color:black'><o:p></o:p></span></p><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt'><span class=gmailmsg1><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'> </span></span><span style='color:black'><o:p></o:p></span></p><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt'><span class=gmailmsg1><b><span style='font-family:"Calibri",sans-serif;color:black'>From: </span></b></span><span class=gmailmsg1><span style='font-family:"Calibri",sans-serif;color:black'><</span></span><a href="mailto:cma-l-bounces@mailman.commedia.org.uk" target="_blank"><span style='font-family:"Calibri",sans-serif'>cma-l-bounces@mailman.commedia.org.uk</span></a><span class=gmailmsg1><span style='font-family:"Calibri",sans-serif;color:black'>> on behalf of "</span></span><a href="mailto:transplanfm@hotmail.com" target="_blank"><span style='font-family:"Calibri",sans-serif'>transplanfm@hotmail.com</span></a><span class=gmailmsg1><span style='font-family:"Calibri",sans-serif;color:black'>" <</span></span><a href="mailto:transplanfm@hotmail.com" target="_blank"><span style='font-family:"Calibri",sans-serif'>transplanfm@hotmail.com</span></a><span class=gmailmsg1><span style='font-family:"Calibri",sans-serif;color:black'>></span></span><span style='font-family:"Calibri",sans-serif;color:black'><br><span class=gmailmsg1><b>Reply-To: </b>"</span></span><a href="mailto:cma-l@mailman.commedia.org.uk" target="_blank"><span style='font-family:"Calibri",sans-serif'>cma-l@mailman.commedia.org.uk</span></a><span class=gmailmsg1><span style='font-family:"Calibri",sans-serif;color:black'>" <</span></span><a href="mailto:cma-l@mailman.commedia.org.uk" target="_blank"><span style='font-family:"Calibri",sans-serif'>cma-l@mailman.commedia.org.uk</span></a><span class=gmailmsg1><span style='font-family:"Calibri",sans-serif;color:black'>></span></span><span style='font-family:"Calibri",sans-serif;color:black'><br><span class=gmailmsg1><b>Date: </b>Sunday, 18 December 2016 at 13:49</span><br><span class=gmailmsg1><b>To: </b>"</span></span><a href="mailto:cma-l@mailman.commedia.org.uk" target="_blank"><span style='font-family:"Calibri",sans-serif'>cma-l@mailman.commedia.org.uk</span></a><span class=gmailmsg1><span style='font-family:"Calibri",sans-serif;color:black'>" <</span></span><a href="mailto:cma-l@mailman.commedia.org.uk" target="_blank"><span style='font-family:"Calibri",sans-serif'>cma-l@mailman.commedia.org.uk</span></a><span class=gmailmsg1><span style='font-family:"Calibri",sans-serif;color:black'>></span></span><span style='font-family:"Calibri",sans-serif;color:black'><br><span class=gmailmsg1><b>Cc: </b>"</span></span><a href="mailto:chair@commedia.org.uk" target="_blank"><span style='font-family:"Calibri",sans-serif'>chair@commedia.org.uk</span></a><span class=gmailmsg1><span style='font-family:"Calibri",sans-serif;color:black'>" <</span></span><a href="mailto:chair@commedia.org.uk" target="_blank"><span style='font-family:"Calibri",sans-serif'>chair@commedia.org.uk</span></a><span class=gmailmsg1><span style='font-family:"Calibri",sans-serif;color:black'>></span></span><span style='font-family:"Calibri",sans-serif;color:black'><br><span class=gmailmsg1><b>Subject: </b>Re: [cma-l] It's your CMA! Talk to us.</span></span><span style='color:black'><o:p></o:p></span></p></div><div><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt'><span style='color:black'> <o:p></o:p></span></p></div><div id="m_3987054910649650245divtagdefaultwrapper"><p class=gmailmsg><span class=gmailmsg1><span style='font-family:"Calibri",sans-serif;color:black'> </span></span><span style='font-family:"Calibri",sans-serif;color:black'><o:p></o:p></span></p><p class=gmailmsg><span class=gmailmsg1><span style='font-family:"Calibri",sans-serif;color:black'>Why?</span></span><span style='font-family:"Calibri",sans-serif;color:black'><br><span class=gmailmsg1> Because it's so unprofessional - it doesn't really give anyone any confidence.</span><br><span class=gmailmsg1>And it's too vague - about as useful as "a member of the public".</span><br><span class=gmailmsg1>Yes - most of us do what we do without payment because we see a need and we want to fill it - but surely we don't all need to wear the same arbitrary label?</span><o:p></o:p></span></p><p class=gmailmsg><span class=gmailmsg1><span style='font-family:"Calibri",sans-serif;color:black'> </span></span><span style='font-family:"Calibri",sans-serif;color:black'><o:p></o:p></span></p><div id="m_3987054910649650245Signature"><div><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt;line-height:17.05pt;background:white'><span class=gmailmsg1><span style='font-family:"Calibri",sans-serif;color:#222222'>Ian Hickling</span></span><span style='color:black'><o:p></o:p></span></p></div><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt;line-height:17.05pt;background:white'><span class=gmailmsg1><span style='font-family:"Calibri",sans-serif;color:#222222'>Partner</span></span><span style='font-family:"Calibri",sans-serif;color:#444444'><br><br></span><a href="http://www.transplanuk.com/" target="_blank"><span style='font-family:"Calibri",sans-serif;color:#1155CC;text-decoration:none'><img border=0 width=190 height=60 style='width:1.9791in;height:.625in' id="_x0000_i1037" src="http://www.transplanuk.com/wp-content/uploads/2014/07/transplan_UK_weblogo_190x60.png" alt="http://www.transplanuk.com/wp-content/uploads/2014/07/transplan_UK_weblogo_190x60.png"></span></a><span style='color:black'><o:p></o:p></span></p><div><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt;line-height:17.05pt;background:white'><span class=gmailmsg1><i><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222'>Office: </span></i></span><a href="tel:01635%20578435" target="_blank"><i><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>016 3557 8435</span></i></a><span class=gmailmsg1><i><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222'> (07h to 22h GTS)</span></i></span><span style='color:black'><o:p></o:p></span></p></div><div><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt;line-height:17.05pt;background:white'><span class=gmailmsg1><i><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222'>Car: </span></i></span><a href="tel:07530%20980115" target="_blank"><i><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>075 3098 0115</span></i></a><span class=gmailmsg1><i><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222'> (only responds when driving)</span></i></span><span style='color:black'><o:p></o:p></span></p></div><div><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt;line-height:17.05pt;background:white'><span class=gmailmsg1><i><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222'>6 Horn Street, Compton, NEWBURY, RG20 6QS</span></i></span><span style='color:black'><o:p></o:p></span></p></div></div></div><div class=MsoNormal align=center style='text-align:center'><span style='color:black'><hr size=2 width="98%" align=center></span></div><div id="m_3987054910649650245divRplyFwdMsg"><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt'><span class=gmailmsg1><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>From:</span></b></span><span class=gmailmsg1><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'> </span></span><a href="mailto:cma-l-bounces@mailman.commedia.org.uk" target="_blank"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>cma-l-bounces@mailman.commedia.org.uk</span></a><span class=gmailmsg1><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'> <</span></span><a href="mailto:cma-l-bounces@mailman.commedia.org.uk" target="_blank"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>cma-l-bounces@mailman.commedia.org.uk</span></a><span class=gmailmsg1><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>> on behalf of Rhys Phillips (Radio Cardiff) <</span></span><a href="mailto:rhys.phillips@radiocardiff.org" target="_blank"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>rhys.phillips@radiocardiff.org</span></a><span class=gmailmsg1><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>></span></span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'><br><span class=gmailmsg1><b>Sent:</b> 16 December 2016 18:02:03</span><br><span class=gmailmsg1><b>To:</b> The Community Media Association Discussion List</span><br><span class=gmailmsg1><b>Cc:</b> </span></span><a href="mailto:chair@commedia.org.uk" target="_blank"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>chair@commedia.org.uk</span></a><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'><br><span class=gmailmsg1><b>Subject:</b> Re: [cma-l] It's your CMA! Talk to us.</span></span><span style='color:black'> <o:p></o:p></span></p><div><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt'><span style='color:black'> <o:p></o:p></span></p></div></div><div><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt'><span style='color:black'>Hi Ian, <o:p></o:p></span></p><div><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt'><span style='color:black'> <o:p></o:p></span></p></div><div><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt'><span style='color:black'>Why do you say 'volunteer' is an awful word? I don't understand your point volunteers effectively managing the station - isn't that the norm for community radio? That there is no paid staff and it's run by volunteers?<o:p></o:p></span></p><div><div><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt'><span style='color:black'>On Fri, 16 Dec 2016 09:55 Ian Hickling, <</span><a href="mailto:transplanfm@hotmail.com" target="_blank">transplanfm@hotmail.com</a><span style='color:black'>> wrote:<o:p></o:p></span></p></div><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0cm;margin-bottom:5.0pt'><div><div id="m_3987054910649650245m_-837254130604870703divtagdefaultwrapper"><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt'><span class=gmailmsg1><span style='font-family:"Calibri",sans-serif;color:black'> </span></span><span style='color:black'><o:p></o:p></span></p><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt'><span class=gmailmsg1><span style='font-family:"Calibri",sans-serif;color:black'>I think we all appreciate your sympathy and advice Lucinda, thank you.</span></span><span style='font-family:"Calibri",sans-serif;color:black'><br><span class=gmailmsg1>In terms of a potential Licence terms breach - we always advise that Ofcom is formally notified as soon as anything untoward happens - and then they can respond to any complainant that they are aware of the problem.</span><br><span class=gmailmsg1>The volunteer situation is far more complex and there isn't a one-size-fits-all solution.</span><br><span class=gmailmsg1>Management is the key - closely aligned with good commercial practice and sound financial common-sense.</span><br><span class=gmailmsg1>We see far too many potentially good CR stations where the volunteer (awful word) aspect effectively manages the station - and a camel/committee situation is the result.</span></span><span style='color:black'><o:p></o:p></span></p><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt'><span class=gmailmsg1><span style='font-family:"Calibri",sans-serif;color:black'> </span></span><span style='color:black'><o:p></o:p></span></p><div id="m_3987054910649650245m_-837254130604870703Signature"><div><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt;line-height:17.05pt;background:white'><span class=gmailmsg1><span style='font-family:"Calibri",sans-serif;color:#222222'>Ian Hickling</span></span><span style='color:black'><o:p></o:p></span></p></div><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt;line-height:17.05pt;background:white'><span class=gmailmsg1><span style='font-family:"Calibri",sans-serif;color:#222222'>Partner</span></span><span style='font-family:"Calibri",sans-serif;color:#444444'><br><br></span><a href="http://www.transplanuk.com/" target="_blank"><span style='font-family:"Calibri",sans-serif;color:#1155CC;text-decoration:none'><img border=0 width=190 height=60 style='width:1.9791in;height:.625in' id="_x0000_i1036" src="http://www.transplanuk.com/wp-content/uploads/2014/07/transplan_UK_weblogo_190x60.png" alt="http://www.transplanuk.com/wp-content/uploads/2014/07/transplan_UK_weblogo_190x60.png"></span></a><span style='color:black'><o:p></o:p></span></p><div><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt;line-height:17.05pt;background:white'><span class=gmailmsg1><i><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222'>Office: </span></i></span><a href="tel:01635%20578435" target="_blank"><i><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>016 3557 8435</span></i></a><span class=gmailmsg1><i><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222'> (07h to 22h GTS)</span></i></span><span style='color:black'><o:p></o:p></span></p></div><div><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt;line-height:17.05pt;background:white'><span class=gmailmsg1><i><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222'>Car: </span></i></span><a href="tel:07530%20980115" target="_blank"><i><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>075 3098 0115</span></i></a><span class=gmailmsg1><i><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222'> (only responds when driving)</span></i></span><span style='color:black'><o:p></o:p></span></p></div><div><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt;line-height:17.05pt;background:white'><span class=gmailmsg1><i><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222'>6 Horn Street, Compton, NEWBURY, RG20 6QS</span></i></span><span style='color:black'><o:p></o:p></span></p></div></div><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt'><span class=gmailmsg1><span style='font-family:"Calibri",sans-serif;color:black'> </span></span><span style='color:black'><o:p></o:p></span></p><div><div class=MsoNormal align=center style='text-align:center'><span class=gmailmsg1><span style='font-family:"Calibri",sans-serif;color:black'><hr size=2 width="98%" align=center></span></span></div><div id="m_3987054910649650245m_-837254130604870703divRplyFwdMsg"><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt'><span class=gmailmsg1><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>From:</span></b></span><span class=gmailmsg1><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'> </span></span><a href="mailto:cma-l-bounces@mailman.commedia.org.uk" target="_blank"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>cma-l-bounces@mailman.commedia.org.uk</span></a><span class=gmailmsg1><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'> <</span></span><a href="mailto:cma-l-bounces@mailman.commedia.org.uk" target="_blank"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>cma-l-bounces@mailman.commedia.org.uk</span></a><span class=gmailmsg1><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>> on behalf of Lucinda Guy <</span></span><a href="mailto:chair@commedia.org.uk" target="_blank"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>chair@commedia.org.uk</span></a><span class=gmailmsg1><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>></span></span><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'><br><span class=gmailmsg1><b>Sent:</b> 15 December 2016 19:54</span><br><span class=gmailmsg1><b>To:</b> </span></span><a href="mailto:cma-l@mailman.commedia.org.uk" target="_blank"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>cma-l@mailman.commedia.org.uk</span></a><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'><br><span class=gmailmsg1><b>Subject:</b> [cma-l] It's your CMA! Talk to us.</span></span><span class=gmailmsg1><span style='font-family:"Calibri",sans-serif;color:black'> </span></span><o:p></o:p></p><div><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt'><span class=gmailmsg1><span style='font-family:"Calibri",sans-serif;color:black'> </span></span><span style='color:black'><o:p></o:p></span></p></div></div></div></div></div><div><div id="m_3987054910649650245m_-837254130604870703divtagdefaultwrapper"><div><div><div><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt'><span class=gmailmsg1><span style='font-family:"Calibri",sans-serif;color:black'>Dear All, </span></span><span style='color:black'><o:p></o:p></span></p><div><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt'><span class=gmailmsg1><span style='font-family:"Calibri",sans-serif;color:black'>Like many of us, I was saddened to hear the announcement that two community radio stations switch off their transmitters this week. This is a tragedy for the residents of both Spalding and Cheddar, who have lost vital opportunities to have their voices heard, and experience the joy of community radio as both participants and listeners.</span></span><span style='color:black'><o:p></o:p></span></p></div><div><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt'><span class=gmailmsg1><span style='font-family:"Calibri",sans-serif;color:black'> </span></span><span style='color:black'><o:p></o:p></span></p></div><div><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt'><span class=gmailmsg1><span style='font-family:"Calibri",sans-serif;color:black'>The CMA very much wants to help in these situations - but we can't unless we know what is going on. As someone put it to me today, we don't have an alarm in the CMA batcave every time a station is in trouble.</span></span><span style='color:black'><o:p></o:p></span></p></div><div><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt'><span class=gmailmsg1><span style='font-family:"Calibri",sans-serif;color:black'> </span></span><span style='color:black'><o:p></o:p></span></p></div><div><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt'><span class=gmailmsg1><span style='font-family:"Calibri",sans-serif;color:black'>It may sound obvious, but please let us know how things are for you. For example, if someone has made a formal complaint to Ofcom and you may be in breach of your licence, how you handle the next steps can make a huge difference. If you find yourself in this situation, phone the CMA office straight away, or email Bill and ask his advice. He has helped many licensed stations through these kind of problems..</span></span><span style='color:black'><o:p></o:p></span></p></div><div><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt'><span class=gmailmsg1><span style='font-family:"Calibri",sans-serif;color:black'> </span></span><span style='color:black'><o:p></o:p></span></p></div><div><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt'><span class=gmailmsg1><span style='font-family:"Calibri",sans-serif;color:black'>If your issue is volunteers then please contact me directly, using the </span></span><a href="mailto:chair@commedia.org.uk" target="_blank"><span style='font-family:"Calibri",sans-serif'>chair@commedia.org.uk</span></a><span class=gmailmsg1><span style='font-family:"Calibri",sans-serif;color:black'> email and I will find time to have a chat. Whether you have too many volunteers, not enough, or just the wrong kind, there will be a way through the situation. </span></span><span style='color:black'><o:p></o:p></span></p></div><div><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt'><span class=gmailmsg1><span style='font-family:"Calibri",sans-serif;color:black'> </span></span><span style='color:black'><o:p></o:p></span></p></div><div><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt'><span class=gmailmsg1><span style='font-family:"Calibri",sans-serif;color:black'>While I'm here I'd like to congratulate both Tulip Radio and Pulse on their achievements over the years. I'm sure that their impact on their local communities will have lasting effects, even if they are not still around to broadcast about it. I wish all their staff, directors and volunteers well with whatever they do next.</span></span><span style='color:black'><o:p></o:p></span></p></div><div><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt'><span class=gmailmsg1><span style='font-family:"Calibri",sans-serif;color:black'> </span></span><span style='color:black'><o:p></o:p></span></p></div><div><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt'><span class=gmailmsg1><span style='font-family:"Calibri",sans-serif;color:black'>Lucinda</span></span><span style='color:black'><o:p></o:p></span></p></div><div><div><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt'><span class=gmailmsg1><span style='font-family:"Calibri",sans-serif;color:black'> </span></span><span style='color:black'><o:p></o:p></span></p></div><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt'><span class=gmailmsg1><span style='font-family:"Calibri",sans-serif;color:black'>-- </span></span><span style='color:black'><o:p></o:p></span></p><div><div><div><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt'><span class=gmailmsg1><b><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#444444'>Lucinda Guy</span></b></span><b><span style='font-size:10.0pt;font-family:"Helvetica",sans-serif;color:#444444'><br><span class=gmailmsg1>Chair, Community Media Association</span></span></b><span style='color:black'><o:p></o:p></span></p></div><div><div><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt'><a href="http://" target="_blank"><span style='font-size:13.5pt;font-family:"Helvetica",sans-serif;text-decoration:none'><img border=0 width=96 height=61 style='width:1.0in;height:.6354in' id="_x0000_i1035" src="https://docs.google.com/uc?export=download&id=0B1HkxZuA8SOSNFlIdHgwbnVLbTA&revid=0B1HkxZuA8SOSNE1FUldUSk9wM0FnOVdJNkVjZ2VrKy9ueFB3PQ" alt="https://docs.google.com/uc?export=download&id=0B1HkxZuA8SOSNFlIdHgwbnVLbTA&revid=0B1HkxZuA8SOSNE1FUldUSk9wM0FnOVdJNkVjZ2VrKy9ueFB3PQ"></span></a><span style='color:black'><o:p></o:p></span></p></div></div><div><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt'><span class=gmailmsg1><span style='font-family:"Calibri",sans-serif;color:black'> </span></span><span style='color:black'><o:p></o:p></span></p></div><div><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt'><span style='font-size:13.5pt;font-family:"Calibri",sans-serif;color:#0C343D'><img border=0 width=1 height=1 style='width:.0104in;height:.0104in' id="_x0000_i1034" src="https://mailfoogae.appspot.com/t?sender=aYmlsbGJlc3RjbWFAZ21haWwuY29t&type=zerocontent&guid=776d2a50-8bed-4f04-b8b1-bc19ec31cfae" alt="https://mailfoogae.appspot.com/t?sender=aYmlsbGJlc3RjbWFAZ21haWwuY29t&type=zerocontent&guid=776d2a50-8bed-4f04-b8b1-bc19ec31cfae"></span><span class=gmailmsg1><span style='font-size:13.5pt;font-family:"Gadugi",sans-serif;color:#0C343D'>ᐧ</span></span><span style='color:black'><o:p></o:p></span></p></div><div><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt'><span style='font-size:13.5pt;font-family:"Calibri",sans-serif;color:#0C343D'><img border=0 width=1 height=1 style='width:.0104in;height:.0104in' id="_x0000_i1033" src="https://mailfoogae.appspot.com/t?sender=aYmlsbGJlc3RjbWFAZ21haWwuY29t&type=zerocontent&guid=60e4cde9-1fa1-4dfb-8b7f-1e28364aafc0" alt="https://mailfoogae.appspot.com/t?sender=aYmlsbGJlc3RjbWFAZ21haWwuY29t&type=zerocontent&guid=60e4cde9-1fa1-4dfb-8b7f-1e28364aafc0"></span><span class=gmailmsg1><span style='font-size:13.5pt;font-family:"Gadugi",sans-serif;color:#0C343D'>ᐧ</span></span><span style='color:black'><o:p></o:p></span></p></div></div></div></div></div></div></div></div></div><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt'><span style='color:black'>_______________________________________________<br><br>Reply - </span><a href="mailto:cma-l@commedia.org.uk" target="_blank">cma-l@commedia.org.uk</a><span style='color:black'><br><br>The cma-l mailing list is a members' service provided by the Community Media Association - </span><a href="http://www.commedia.org.uk" target="_blank">http://www.commedia.org.uk</a><span style='color:black'><br>Twitter: </span><a href="http://twitter.com/community_media" target="_blank">http://twitter.com/community_media</a><span style='color:black'><br></span><a href="http://www.facebook.com/CommunityMediaAssociation" target="_blank">http://www.facebook.com/CommunityMediaAssociation</a><span style='color:black'><br>Canstream Internet Radio & Video: </span><a href="http://www.canstream.co.uk/" target="_blank">http://www.canstream.co.uk/</a><span style='color:black'><br>_______________________________________________<br><br>Mailing list guidelines: </span><a href="http://www.commedia.org.uk/about/cma-email-lists/email-list-guidelines/" target="_blank">http://www.commedia.org.uk/about/cma-email-lists/email-list-guidelines/</a><span style='color:black'><br>_______________________________________________<br><br>To unsubscribe or manage your CMA-L mailing list subscription please visit:<br></span><a href="http://mailman.commedia.org.uk/mailman/listinfo/cma-l" target="_blank">http://mailman.commedia.org.uk/mailman/listinfo/cma-l</a><span style='color:black'><o:p></o:p></span></p></blockquote></div></div></div><p class=gmailmsg style='margin:0cm;margin-bottom:.0001pt'><span style='color:black'>_______________________________________________ Reply - </span><a href="mailto:cma-l@commedia.org.uk" target="_blank">cma-l@commedia.org.uk</a><span style='color:black'> The cma-l mailing list is a members' service provided by the Community Media Association - </span><a href="http://www.commedia.org.uk" target="_blank">http://www.commedia.org.uk</a><span style='color:black'> Twitter: </span><a href="http://twitter.com/community_media" target="_blank">http://twitter.com/community_media</a><span style='color:black'> </span><a href="http://www.facebook.com/CommunityMediaAssociation" target="_blank">http://www.facebook.com/CommunityMediaAssociation</a><span style='color:black'> Canstream Internet Radio & Video: </span><a href="http://www.canstream.co.uk/" target="_blank">http://www.canstream.co.uk/</a><span style='color:black'> _______________________________________________ Mailing list guidelines: </span><a href="http://www.commedia.org.uk/about/cma-email-lists/email-list-guidelines/" target="_blank">http://www.commedia.org.uk/about/cma-email-lists/email-list-guidelines/</a><span style='color:black'> _______________________________________________ To unsubscribe or manage your CMA-L mailing list subscription please visit: </span><a href="http://mailman.commedia.org.uk/mailman/listinfo/cma-l" target="_blank">http://mailman.commedia.org.uk/mailman/listinfo/cma-l</a><span style='color:black'><o:p></o:p></span></p></div></div></div></div></div><p class=MsoNormal>_______________________________________________<br><br>Reply - 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