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</o:shapelayout></xml><![endif]--></head><body lang=EN-GB link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US'>It is a problem to a certain degree. Certainly nothing to be ashamed of, but the facts are that the very words ‘Community’ / ‘Volunteers’ makes ‘’’some-folk’’’ think we are tin-pot -------------- I know some groups who are now resorting to not using these words at all, which is a shame. We each know that it is wrong, but you have to move in the direction of what’s best for the ‘Business’ and there’s another word that gets lost in our make up. Just because we’re volunteer led and a Community group doesn’t mean we don’t run it as a business.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US'>Observations over<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US'>Merry Chrimbo<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US'>Nick<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri",sans-serif'> cma-l-bounces@mailman.commedia.org.uk [mailto:cma-l-bounces@mailman.commedia.org.uk] <b>On Behalf Of </b>Martin Parry<br><b>Sent:</b> 18 December 2016 16:28<br><b>To:</b> The Community Media Association Discussion List <cma-l@mailman.commedia.org.uk><br><b>Cc:</b> chair@commedia.org.uk<br><b>Subject:</b> Re: [cma-l] It's your CMA! Talk to us.<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal style='margin-bottom:12.0pt'>I don't accept that volunteer implies 'unprofessional' in the sense that's being attributed.<i> Non</i>-professional maybe, but non-professional is in a core sense what community media is actually about. Trying to make things too 'professional' looking can deter new blood. Of course we can convey the understanding that experienced volunteers have acquired more 'competence'; but we need to be careful about aspiring to 'professionalism'.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>On Sun, Dec 18, 2016 at 1:49 PM, Ian Hickling <<a href="mailto:transplanfm@hotmail.com" target="_blank">transplanfm@hotmail.com</a>> wrote:<o:p></o:p></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm'><div><div id="m_-5799415278780672490divtagdefaultwrapper"><p><span style='font-family:"Calibri",sans-serif;color:black'><o:p> </o:p></span></p><p><span style='font-family:"Calibri",sans-serif;color:black'>Why?<br> Because it's so unprofessional - it doesn't really give anyone any confidence.<br>And it's too vague - about as useful as "a member of the public".<br>Yes - most of us do what we do without payment because we see a need and we want to fill it - but surely we don't all need to wear the same arbitrary label?<o:p></o:p></span></p><p><span style='font-family:"Calibri",sans-serif;color:black'><o:p> </o:p></span></p><div id="m_-5799415278780672490Signature"><div><p class=m-5799415278780672490ecxmsonormal style='line-height:17.05pt;background:white'><span style='font-family:"Calibri",sans-serif;color:#222222'>Ian Hickling</span><span style='font-family:"Calibri",sans-serif;color:#444444'><o:p></o:p></span></p></div><p class=m-5799415278780672490ecxmsonormal style='line-height:17.05pt;background:white'><span style='font-family:"Calibri",sans-serif;color:#222222'>Partner</span><span style='font-family:"Calibri",sans-serif;color:#444444'><br><br><a href="http://www.transplanuk.com/" target="_blank"><span style='color:#1155CC;text-decoration:none'><img border=0 id="m_-5799415278780672490ecx_x005f_x0000_i1025" src="http://www.transplanuk.com/wp-content/uploads/2014/07/transplan_UK_weblogo_190x60.png"></span></a><o:p></o:p></span></p><div><p class=m-5799415278780672490ecxmsonormal style='line-height:17.05pt;background:white'><i><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222'>Office: 016 3557 8435 (07h to 22h GTS)</span></i><span style='color:#444444'><o:p></o:p></span></p></div><div><p class=m-5799415278780672490ecxmsonormal style='line-height:17.05pt;background:white'><i><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222'>Car: 075 3098 0115 (only responds when driving)</span></i><span style='color:#444444'><o:p></o:p></span></p></div><div><p class=m-5799415278780672490ecxmsonormal style='line-height:17.05pt;background:white'><i><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222'>6 Horn Street, Compton, NEWBURY, RG20 6QS</span></i><span style='color:#444444'><o:p></o:p></span></p></div></div></div><div class=MsoNormal align=center style='text-align:center'><hr size=2 width="98%" align=center></div><div id="m_-5799415278780672490divRplyFwdMsg"><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'> <a href="mailto:cma-l-bounces@mailman.commedia.org.uk" target="_blank">cma-l-bounces@mailman.commedia.org.uk</a> <<a href="mailto:cma-l-bounces@mailman.commedia.org.uk" target="_blank">cma-l-bounces@mailman.commedia.org.uk</a>> on behalf of Rhys Phillips (Radio Cardiff) <<a href="mailto:rhys.phillips@radiocardiff.org" target="_blank">rhys.phillips@radiocardiff.org</a>><br><b>Sent:</b> 16 December 2016 18:02:03<br><b>To:</b> The Community Media Association Discussion List<br><b>Cc:</b> <a href="mailto:chair@commedia.org.uk" target="_blank">chair@commedia.org.uk</a><br><b>Subject:</b> Re: [cma-l] It's your CMA! Talk to us.</span> <o:p></o:p></p><div><p class=MsoNormal> <o:p></o:p></p></div></div><div><div><div><p class=MsoNormal>Hi Ian, <o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt'>Why do you say 'volunteer' is an awful word? I don't understand your point volunteers effectively managing the station - isn't that the norm for community radio? That there is no paid staff and it's run by volunteers?<o:p></o:p></p><div><div><p class=MsoNormal>On Fri, 16 Dec 2016 09:55 Ian Hickling, <<a href="mailto:transplanfm@hotmail.com" target="_blank">transplanfm@hotmail.com</a>> wrote:<o:p></o:p></p></div><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm'><div><div id="m_-5799415278780672490m_-837254130604870703divtagdefaultwrapper"><p class=m-5799415278780672490gmailmsg><span style='font-family:"Calibri",sans-serif;color:black'><o:p> </o:p></span></p><p class=m-5799415278780672490gmailmsg><span style='font-family:"Calibri",sans-serif;color:black'>I think we all appreciate your sympathy and advice Lucinda, thank you.<br>In terms of a potential Licence terms breach - we always advise that Ofcom is formally notified as soon as anything untoward happens - and then they can respond to any complainant that they are aware of the problem.<br>The volunteer situation is far more complex and there isn't a one-size-fits-all solution.<br>Management is the key - closely aligned with good commercial practice and sound financial common-sense.<br>We see far too many potentially good CR stations where the volunteer (awful word) aspect effectively manages the station - and a camel/committee situation is the result.<o:p></o:p></span></p><p class=m-5799415278780672490gmailmsg><span style='font-family:"Calibri",sans-serif;color:black'><o:p> </o:p></span></p><div id="m_-5799415278780672490m_-837254130604870703Signature"><div><p class=m-5799415278780672490m-837254130604870703ecxmsonormal style='line-height:17.05pt;background:white'><span class=m-5799415278780672490gmailmsg1><span style='font-family:"Calibri",sans-serif;color:#222222'>Ian Hickling</span></span><span style='font-family:"Calibri",sans-serif;color:#444444'><o:p></o:p></span></p></div><p class=m-5799415278780672490m-837254130604870703ecxmsonormal style='line-height:17.05pt;background:white'><span class=m-5799415278780672490gmailmsg1><span style='font-family:"Calibri",sans-serif;color:#222222'>Partner</span></span><span style='font-family:"Calibri",sans-serif;color:#444444'><br><br><span class=m-5799415278780672490gmailmsg1><a href="http://www.transplanuk.com/" target="_blank"><span style='color:#1155CC;text-decoration:none'><img border=0 id="m_-5799415278780672490m_-837254130604870703ecx_x005f_x0000_i1025" src="http://www.transplanuk.com/wp-content/uploads/2014/07/transplan_UK_weblogo_190x60.png"></span></a></span><o:p></o:p></span></p><div><p class=m-5799415278780672490m-837254130604870703ecxmsonormal style='line-height:17.05pt;background:white'><span class=m-5799415278780672490gmailmsg1><i><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222'>Office: 016 3557 8435 (07h to 22h GTS)</span></i></span><span style='color:#444444'><o:p></o:p></span></p></div><div><p class=m-5799415278780672490m-837254130604870703ecxmsonormal style='line-height:17.05pt;background:white'><span class=m-5799415278780672490gmailmsg1><i><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222'>Car: 075 3098 0115 (only responds when driving)</span></i></span><span style='color:#444444'><o:p></o:p></span></p></div><div><p class=m-5799415278780672490m-837254130604870703ecxmsonormal style='line-height:17.05pt;background:white'><span class=m-5799415278780672490gmailmsg1><i><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222'>6 Horn Street, Compton, NEWBURY, RG20 6QS</span></i></span><span style='color:#444444'><o:p></o:p></span></p></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-family:"Calibri",sans-serif;color:black'><o:p> </o:p></span></p><div><div class=MsoNormal align=center style='text-align:center'><span style='font-family:"Calibri",sans-serif;color:black'><hr size=2 width="98%" align=center></span></div><div id="m_-5799415278780672490m_-837254130604870703divRplyFwdMsg"><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'> <a href="mailto:cma-l-bounces@mailman.commedia.org.uk" target="_blank">cma-l-bounces@mailman.commedia.org.uk</a> <<a href="mailto:cma-l-bounces@mailman.commedia.org.uk" target="_blank">cma-l-bounces@mailman.commedia.org.uk</a>> on behalf of Lucinda Guy <<a href="mailto:chair@commedia.org.uk" target="_blank">chair@commedia.org.uk</a>><br><b>Sent:</b> 15 December 2016 19:54<br><b>To:</b> <a href="mailto:cma-l@mailman.commedia.org.uk" target="_blank">cma-l@mailman.commedia.org.uk</a><br><b>Subject:</b> [cma-l] It's your CMA! Talk to us.</span><span style='font-family:"Calibri",sans-serif;color:black'> <o:p></o:p></span></p><div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:black'> <o:p></o:p></span></p></div></div></div></div></div><div><div id="m_-5799415278780672490m_-837254130604870703divtagdefaultwrapper"><div><div><div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:black'>Dear All, <o:p></o:p></span></p><div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:black'>Like many of us, I was saddened to hear the announcement that two community radio stations switch off their transmitters this week. This is a tragedy for the residents of both Spalding and Cheddar, who have lost vital opportunities to have their voices heard, and experience the joy of community radio as both participants and listeners.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:black'>The CMA very much wants to help in these situations - but we can't unless we know what is going on. As someone put it to me today, we don't have an alarm in the CMA batcave every time a station is in trouble.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:black'>It may sound obvious, but please let us know how things are for you. For example, if someone has made a formal complaint to Ofcom and you may be in breach of your licence, how you handle the next steps can make a huge difference. If you find yourself in this situation, phone the CMA office straight away, or email Bill and ask his advice. He has helped many licensed stations through these kind of problems..<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:black'>If your issue is volunteers then please contact me directly, using the <a href="mailto:chair@commedia.org.uk" target="_blank">chair@commedia.org.uk</a> email and I will find time to have a chat. Whether you have too many volunteers, not enough, or just the wrong kind, there will be a way through the situation. <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:black'>While I'm here I'd like to congratulate both Tulip Radio and Pulse on their achievements over the years. I'm sure that their impact on their local communities will have lasting effects, even if they are not still around to broadcast about it. I wish all their staff, directors and volunteers well with whatever they do next.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:black'>Lucinda<o:p></o:p></span></p></div><div><div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:black'><o:p> </o:p></span></p></div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:black'>-- <o:p></o:p></span></p><div><div><div><p class=MsoNormal><span class=m-5799415278780672490gmailmsg1><b><span style='font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#444444'>Lucinda Guy</span></b></span><b><span style='font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#444444'><br><span class=m-5799415278780672490gmailmsg1>Chair, Community Media Association</span></span></b><span style='font-family:"Calibri",sans-serif;color:black'><o:p></o:p></span></p></div><div><div><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Arial Narrow",sans-serif;color:#444444'><a href="http://" target="_blank"><span style='text-decoration:none'><img border=0 width=96 height=61 style='width:1.0in;height:.6354in' id="_x0000_i1029" src="https://docs.google.com/uc?export=download&id=0B1HkxZuA8SOSNFlIdHgwbnVLbTA&revid=0B1HkxZuA8SOSNE1FUldUSk9wM0FnOVdJNkVjZ2VrKy9ueFB3PQ"></span></a><o:p></o:p></span></p></div></div><div><p class=MsoNormal><span style='font-family:"Calibri",sans-serif;color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Calibri",sans-serif;color:#0C343D'><img border=0 id="_x0000_i1030" src="https://mailfoogae.appspot.com/t?sender=aYmlsbGJlc3RjbWFAZ21haWwuY29t&type=zerocontent&guid=776d2a50-8bed-4f04-b8b1-bc19ec31cfae"></span><span class=m-5799415278780672490gmailmsg1><span style='font-size:13.5pt;font-family:"Gadugi",sans-serif;color:#0C343D'>ᐧ</span></span><span style='font-family:"Calibri",sans-serif;color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Calibri",sans-serif;color:#0C343D'><img border=0 id="_x0000_i1031" src="https://mailfoogae.appspot.com/t?sender=aYmlsbGJlc3RjbWFAZ21haWwuY29t&type=zerocontent&guid=60e4cde9-1fa1-4dfb-8b7f-1e28364aafc0"></span><span class=m-5799415278780672490gmailmsg1><span style='font-size:13.5pt;font-family:"Gadugi",sans-serif;color:#0C343D'>ᐧ</span></span><span style='font-family:"Calibri",sans-serif;color:black'><o:p></o:p></span></p></div></div></div></div></div></div></div></div></div><p class=MsoNormal>_______________________________________________<br><br>Reply - <a href="mailto:cma-l@commedia.org.uk" target="_blank">cma-l@commedia.org.uk</a><br><br>The cma-l mailing list is a members' service provided by the Community Media Association - <a href="http://www.commedia.org.uk" target="_blank">http://www.commedia.org.uk</a><br>Twitter: <a href="http://twitter.com/community_media" target="_blank">http://twitter.com/community_media</a><br><a href="http://www.facebook.com/CommunityMediaAssociation" target="_blank">http://www.facebook.com/CommunityMediaAssociation</a><br>Canstream Internet Radio & Video: <a href="http://www.canstream.co.uk/" target="_blank">http://www.canstream.co.uk/</a><br>_______________________________________________<br><br>Mailing list guidelines: <a href="http://www.commedia.org.uk/about/cma-email-lists/email-list-guidelines/" target="_blank">http://www.commedia.org.uk/about/cma-email-lists/email-list-guidelines/</a><br>_______________________________________________<br><br>To unsubscribe or manage your CMA-L mailing list subscription please visit:<br><a href="http://mailman.commedia.org.uk/mailman/listinfo/cma-l" target="_blank">http://mailman.commedia.org.uk/mailman/listinfo/cma-l</a><o:p></o:p></p></blockquote></div></div></div></div></div></div><p class=MsoNormal><br>_______________________________________________<br><br>Reply - <a href="mailto:cma-l@commedia.org.uk">cma-l@commedia.org.uk</a><br><br>The cma-l mailing list is a members' service provided by the Community Media Association - <a href="http://www.commedia.org.uk" target="_blank">http://www.commedia.org.uk</a><br>Twitter: <a href="http://twitter.com/community_media" target="_blank">http://twitter.com/community_media</a><br><a href="http://www.facebook.com/CommunityMediaAssociation" target="_blank">http://www.facebook.com/CommunityMediaAssociation</a><br>Canstream Internet Radio & Video: <a href="http://www.canstream.co.uk/" target="_blank">http://www.canstream.co.uk/</a><br>_______________________________________________<br><br>Mailing list guidelines: <a href="http://www.commedia.org.uk/about/cma-email-lists/email-list-guidelines/" target="_blank">http://www.commedia.org.uk/about/cma-email-lists/email-list-guidelines/</a><br>_______________________________________________<br><br>To unsubscribe or manage your CMA-L mailing list subscription please visit:<br><a href="http://mailman.commedia.org.uk/mailman/listinfo/cma-l" target="_blank">http://mailman.commedia.org.uk/mailman/listinfo/cma-l</a><o:p></o:p></p></blockquote></div><p class=MsoNormal><o:p> </o:p></p></div></div></body></html>