<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div>One can term these individuals whatever one likes but you can't get away from the fact that they are voluntary <span style="background-color: rgba(255, 255, 255, 0);">Contributors, stakeholders - partners - members - associates- colleagues - participants!</span></div><div><br></div><div><br><div><div>Paul Pennington</div><div>Broadcaster, executive coach and media trainer.</div><a href="mailto:paulpennington@btconnect.com">paulpennington@btconnect.com</a><div>T:020 7272 3915 / 07711 181 374 </div><div><a href="http://www.paulpennington.com">www.paulpennington.com</a> </div><div><a href="http://www.wordonhealth.com">www.wordonhealth.com</a></div><div>@wordonhealth</div><div>@oneononeMT</div><div><br></div><div><br></div></div></div><div><br>On 18 Dec 2016, at 22:59, Ian Hickling <<a href="mailto:transplanfm@hotmail.com">transplanfm@hotmail.com</a>> wrote:<br><br></div><blockquote type="cite"><div>
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<p>Why do we think we need a blanket word to cover all of them?<br>
That's just lazy thinking and in reality puts them down.<br>
if we're all "volunteers" - then it's hardly a useful description.<br>
Thinking only about the people who work unpaid at radio stations that brought this up - instead of trying to classify them all by an arbitrary status - give them the privilege of acknowledging what they do.<br>
Contributor - stakeholder - partner - member - associate - colleague - participant.<br>
Take your pick.</p>
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<a href="http://www.transplanuk.com/" target="_blank" style="line-height:22.72px; font-weight:inherit; color:blue" id="LPNoLP"><span style="line-height:22.72px; color:rgb(17,85,204); text-decoration:none"><img border="0" id="ecx_x0000_i1025" style="line-height: 22.72px; border: none; user-select: none;" src="https://ci4.googleusercontent.com/proxy/2SkDsnIzSZgRbNnNKBSiwxiFhFQWRGV55mTjVL23fulnJpstZmYxeKrrYefY4qxiSgkMrAETld64XINLXCsujE_zI5gAsQyWeCWvHixcrNYtar3Sij4YlVBgN2NSQ-n2DsgZvrnpWZlfwCQ=s0-d-e1-ft#http://www.transplanuk.com/wp-content/uploads/2014/07/transplan_UK_weblogo_190x60.png"></span></a></span></p>
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<font size="2"><i style="line-height:22.72px"><span style="line-height:22.72px; font-family:Arial,sans-serif; color:rgb(34,34,34)">Office: 016 3557 8435 (07h to 22h GTS)</span></i><span style="font-family:Arial,sans-serif; color:rgb(34,34,34); line-height:17.9867px"></span></font></p>
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<font size="2"><i style="line-height:22.72px"><span style="line-height:22.72px; font-family:Arial,sans-serif; color:rgb(34,34,34)">Car: 075 3098 0115 (only responds when driving)</span></i><span style="line-height:17.9867px; font-family:Arial,sans-serif; color:rgb(34,34,34)"></span></font></p>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> <a href="mailto:cma-l-bounces@mailman.commedia.org.uk">cma-l-bounces@mailman.commedia.org.uk</a> <<a href="mailto:cma-l-bounces@mailman.commedia.org.uk">cma-l-bounces@mailman.commedia.org.uk</a>> on behalf of Alan Coote <<a href="mailto:alan.coote@5digital.co.uk">alan.coote@5digital.co.uk</a>><br>
<b>Sent:</b> 18 December 2016 18:32<br>
<b>To:</b> <a href="mailto:cma-l@mailman.commedia.org.uk">cma-l@mailman.commedia.org.uk</a><br>
<b>Cc:</b> <a href="mailto:chair@commedia.org.uk">chair@commedia.org.uk</a><br>
<b>Subject:</b> [cma-l] [***SPAM***] Re: It's your CMA! Talk to us.</font>
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<span style="font-size:11.0pt; font-family:Calibri">‘Volunteers’… Firefighter, Lifeboat Crew, Police Constable…</span></p>
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<span lang="EN-US" style="font-size:11.0pt; font-family:Calibri; color:black"> </span></p>
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<span lang="EN-US" style="font-size:11.0pt; font-family:Calibri; color:black">Far from unprofessional and very worthwhile I think you’d agree?</span></p>
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<span lang="EN-US" style="font-size:11.0pt; font-family:Calibri; color:black">Alan</span></p>
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<b><span style="font-family:Calibri; color:black">From: </span></b><span style="font-family:Calibri; color:black"><<a href="mailto:cma-l-bounces@mailman.commedia.org.uk">cma-l-bounces@mailman.commedia.org.uk</a>> on behalf of "<a href="mailto:transplanfm@hotmail.com">transplanfm@hotmail.com</a>" <<a href="mailto:transplanfm@hotmail.com">transplanfm@hotmail.com</a>><br>
<b>Reply-To: </b>"<a href="mailto:cma-l@mailman.commedia.org.uk">cma-l@mailman.commedia.org.uk</a>" <<a href="mailto:cma-l@mailman.commedia.org.uk">cma-l@mailman.commedia.org.uk</a>><br>
<b>Date: </b>Sunday, 18 December 2016 at 13:49<br>
<b>To: </b>"<a href="mailto:cma-l@mailman.commedia.org.uk">cma-l@mailman.commedia.org.uk</a>" <<a href="mailto:cma-l@mailman.commedia.org.uk">cma-l@mailman.commedia.org.uk</a>><br>
<b>Cc: </b>"<a href="mailto:chair@commedia.org.uk">chair@commedia.org.uk</a>" <<a href="mailto:chair@commedia.org.uk">chair@commedia.org.uk</a>><br>
<b>Subject: </b>Re: [cma-l] It's your CMA! Talk to us.</span></p>
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<p><span style="font-family:Calibri; color:black">Why?<br>
Because it's so unprofessional - it doesn't really give anyone any confidence.<br>
And it's too vague - about as useful as "a member of the public".<br>
Yes - most of us do what we do without payment because we see a need and we want to fill it - but surely we don't all need to wear the same arbitrary label?</span></p>
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<span style="font-family:Calibri; color:#222222">Ian Hickling</span><span style="font-family:Calibri; color:#444444"></span></p>
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<span style="font-family:Calibri; color:#222222">Partner</span><span style="font-family:Calibri; color:#444444"><br>
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<a href="http://www.transplanuk.com/" target="_blank" style="color: blue; text-decoration: underline;"><span style="color:#1155CC; text-decoration:none"><img border="0" width="190" height="60" id="ecx_x005f_x0000_i1025" style="user-select: none;" src="https://ci4.googleusercontent.com/proxy/2SkDsnIzSZgRbNnNKBSiwxiFhFQWRGV55mTjVL23fulnJpstZmYxeKrrYefY4qxiSgkMrAETld64XINLXCsujE_zI5gAsQyWeCWvHixcrNYtar3Sij4YlVBgN2NSQ-n2DsgZvrnpWZlfwCQ=s0-d-e1-ft#http://www.transplanuk.com/wp-content/uploads/2014/07/transplan_"></span></a></span></p>
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<i><span style="font-size:10.0pt; font-family:Arial; color:#222222">Office: 016 3557 8435 (07h to 22h GTS)</span></i><span style="color:#444444"></span></p>
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<i><span style="font-size:10.0pt; font-family:Arial; color:#222222">Car: 075 3098 0115 (only responds when driving)</span></i><span style="color:#444444"></span></p>
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<i><span style="font-size:10.0pt; font-family:Arial; color:#222222">6 Horn Street, Compton, NEWBURY, RG20 6QS</span></i><span style="color:#444444"></span></p>
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<b><span style="font-size:11.0pt; font-family:Calibri; color:black">From:</span></b><span style="font-size:11.0pt; font-family:Calibri; color:black"> <a href="mailto:cma-l-bounces@mailman.commedia.org.uk">cma-l-bounces@mailman.commedia.org.uk</a> <<a href="mailto:cma-l-bounces@mailman.commedia.org.uk">cma-l-bounces@mailman.commedia.org.uk</a>> on behalf of Rhys Phillips (Radio
Cardiff) <<a href="mailto:rhys.phillips@radiocardiff.org">rhys.phillips@radiocardiff.org</a>><br>
<b>Sent:</b> 16 December 2016 18:02:03<br>
<b>To:</b> The Community Media Association Discussion List<br>
<b>Cc:</b> <a href="mailto:chair@commedia.org.uk">chair@commedia.org.uk</a><br>
<b>Subject:</b> Re: [cma-l] It's your CMA! Talk to us.</span> </p>
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Hi Ian, </p>
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Why do you say 'volunteer' is an awful word? I don't understand your point volunteers effectively managing the station - isn't that the norm for community radio? That there is no paid staff and it's run by volunteers?</p>
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On Fri, 16 Dec 2016 09:55 Ian Hickling, <<a href="mailto:transplanfm@hotmail.com" style="color: blue; text-decoration: underline;">transplanfm@hotmail.com</a>> wrote:</p>
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<span style="font-family:Calibri; color:black">I think we all appreciate your sympathy and advice Lucinda, thank you.<br>
In terms of a potential Licence terms breach - we always advise that Ofcom is formally notified as soon as anything untoward happens - and then they can respond to any complainant that they are aware of the problem.<br>
The volunteer situation is far more complex and there isn't a one-size-fits-all solution.<br>
Management is the key - closely aligned with good commercial practice and sound financial common-sense.<br>
We see far too many potentially good CR stations where the volunteer (awful word) aspect effectively manages the station - and a camel/committee situation is the result.</span></p>
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<span><span style="font-family:Calibri; color:#222222">Ian Hickling</span></span><span style="font-family:Calibri; color:#444444"></span></p>
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<span><span style="font-family:Calibri; color:#222222">Partner</span></span><span style="font-family:Calibri; color:#444444"><br>
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<span><a href="http://www.transplanuk.com/" target="_blank" style="color: blue; text-decoration: underline;"><span style="color:#1155CC; text-decoration:none"><img border="0" width="190" height="60" id="m_-837254130604870703ecx_x005f_x0000_i1025" style="user-select: none;" src="http://www.transplanuk.com/wp-content/uploads/2014/07/transplan_UK_weblogo_190x60.png"></span></a></span></span></p>
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<span><i><span style="font-size:10.0pt; font-family:Arial; color:#222222">Office: 016 3557 8435 (07h to 22h GTS)</span></i></span><span style="color:#444444"></span></p>
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<span><i><span style="font-size:10.0pt; font-family:Arial; color:#222222">Car: 075 3098 0115 (only responds when driving)</span></i></span><span style="color:#444444"></span></p>
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<span><i><span style="font-size:10.0pt; font-family:Arial; color:#222222">6 Horn Street, Compton, NEWBURY, RG20 6QS</span></i></span><span style="color:#444444"></span></p>
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<b><span style="font-size:11.0pt; font-family:Calibri; color:black">From:</span></b><span style="font-size:11.0pt; font-family:Calibri; color:black">
<a href="mailto:cma-l-bounces@mailman.commedia.org.uk" target="_blank" style="color: blue; text-decoration: underline;">
cma-l-bounces@mailman.commedia.org.uk</a> <<a href="mailto:cma-l-bounces@mailman.commedia.org.uk" target="_blank" style="color: blue; text-decoration: underline;">cma-l-bounces@mailman.commedia.org.uk</a>> on behalf of Lucinda Guy <<a href="mailto:chair@commedia.org.uk" target="_blank" style="color: blue; text-decoration: underline;">chair@commedia.org.uk</a>><br>
<b>Sent:</b> 15 December 2016 19:54<br>
<b>To:</b> <a href="mailto:cma-l@mailman.commedia.org.uk" target="_blank" style="color: blue; text-decoration: underline;">
cma-l@mailman.commedia.org.uk</a><br>
<b>Subject:</b> [cma-l] It's your CMA! Talk to us.</span><span style="font-family:Calibri; color:black">
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<span style="font-family:Calibri; color:black">Dear All, </span></p>
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<span style="font-family:Calibri; color:black">Like many of us, I was saddened to hear the announcement that two community radio stations switch off their transmitters this week. This is a tragedy for the residents of both Spalding and Cheddar, who have lost
vital opportunities to have their voices heard, and experience the joy of community radio as both participants and listeners.</span></p>
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<span style="font-family:Calibri; color:black">The CMA very much wants to help in these situations - but we can't unless we know what is going on. As someone put it to me today, we don't have an alarm in the CMA batcave every time a station is in trouble.</span></p>
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<span style="font-family:Calibri; color:black">It may sound obvious, but please let us know how things are for you. For example, if someone has made a formal complaint to Ofcom and you may be in breach of your licence, how you handle the next steps can make
a huge difference. If you find yourself in this situation, phone the CMA office straight away, or email Bill and ask his advice. He has helped many licensed stations through these kind of problems..</span></p>
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<span style="font-family:Calibri; color:black">If your issue is volunteers then please contact me directly, using the
<a href="mailto:chair@commedia.org.uk" target="_blank" style="color: blue; text-decoration: underline;">
chair@commedia.org.uk</a> email and I will find time to have a chat. Whether you have too many volunteers, not enough, or just the wrong kind, there will be a way through the situation. </span></p>
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<span style="font-family:Calibri; color:black">While I'm here I'd like to congratulate both Tulip Radio and Pulse on their achievements over the years. I'm sure that their impact on their local communities will have lasting effects, even if they are not still
around to broadcast about it. I wish all their staff, directors and volunteers well with whatever they do next.</span></p>
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<span style="font-family:Calibri; color:black">Lucinda</span></p>
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<span style="font-family:Calibri; color:black">-- </span></p>
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<span><b><span style="font-size:10.0pt; font-family:Helvetica; color:#444444">Lucinda Guy</span></b></span><b><span style="font-size:10.0pt; font-family:Helvetica; color:#444444"><br>
<span>Chair, Community Media Association</span></span></b><span style="font-family:Calibri; color:black"></span></p>
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<span style="font-size:13.5pt; font-family:Helvetica; color:#444444"><a href="http:///" target="_blank" style="color: blue; text-decoration: underline;"><span style="text-decoration:none"><img border="0" width="96" height="61" id="_x0000_i1029" style="user-select: none;" src="https://docs.google.com/uc?export=download&id=0B1HkxZuA8SOSNFlIdHgwbnVLbTA&revid=0B1HkxZuA8SOSNE1FUldUSk9wM0FnOVdJNkVjZ2VrKy9ueFB3PQ"></span></a></span></p>
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<span style="font-size:13.5pt; font-family:Calibri; color:#0C343D"><img border="0" width="1" height="1" id="_x0000_i1030" style="user-select: none;" src="https://mailfoogae.appspot.com/t?sender=aYmlsbGJlc3RjbWFAZ21haWwuY29t&type=zerocontent&guid=776d2a50-8bed-4f04-b8b1-bc19ec31cfae"></span><span><span style="font-size:13.5pt; font-family:"Euphemia UCAS"; color:#0C343D">ᐧ</span></span><span style="font-family:Calibri; color:black"></span></p>
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<span style="font-size:13.5pt; font-family:Calibri; color:#0C343D"><img border="0" width="1" height="1" id="_x0000_i1031" style="user-select: none;" src="https://mailfoogae.appspot.com/t?sender=aYmlsbGJlc3RjbWFAZ21haWwuY29t&type=zerocontent&guid=60e4cde9-1fa1-4dfb-8b7f-1e28364aafc0"></span><span><span style="font-size:13.5pt; font-family:"Euphemia UCAS"; color:#0C343D">ᐧ</span></span><span style="font-family:Calibri; color:black"></span></p>
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_______________________________________________<br>
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Reply - <a href="mailto:cma-l@commedia.org.uk" target="_blank" style="color: blue; text-decoration: underline;">
cma-l@commedia.org.uk</a><br>
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The cma-l mailing list is a members' service provided by the Community Media Association -
<a href="http://www.commedia.org.uk" target="_blank" style="color: blue; text-decoration: underline;">
http://www.commedia.org.uk</a><br>
Twitter: <a href="http://twitter.com/community_media" target="_blank" style="color: blue; text-decoration: underline;">
http://twitter.com/community_media</a><br>
<a href="http://www.facebook.com/CommunityMediaAssociation" target="_blank" style="color: blue; text-decoration: underline;">http://www.facebook.com/CommunityMediaAssociation</a><br>
Canstream Internet Radio & Video: <a href="http://www.canstream.co.uk/" target="_blank" style="color: blue; text-decoration: underline;">
http://www.canstream.co.uk/</a><br>
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Mailing list guidelines: <a href="http://www.commedia.org.uk/about/cma-email-lists/email-list-guidelines/" target="_blank" style="color: blue; text-decoration: underline;">
http://www.commedia.org.uk/about/cma-email-lists/email-list-guidelines/</a><br>
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To unsubscribe or manage your CMA-L mailing list subscription please visit:<br>
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_______________________________________________ Reply - <a href="mailto:cma-l@commedia.org.uk">cma-l@commedia.org.uk</a> The cma-l mailing list is a members' service provided by the Community Media Association - <a href="http://www.commedia.org.uk">http://www.commedia.org.uk</a> Twitter: <a href="http://twitter.com/community_media">http://twitter.com/community_media</a> <a href="http://www.facebook.com/CommunityMediaAssociation">http://www.facebook.com/CommunityMediaAssociation</a>
Canstream Internet Radio & Video: <a href="http://www.canstream.co.uk/">http://www.canstream.co.uk/</a> _______________________________________________ Mailing list guidelines: <a href="http://www.commedia.org.uk/about/cma-email-lists/email-list-guidelines/">http://www.commedia.org.uk/about/cma-email-lists/email-list-guidelines/</a> _______________________________________________ To
unsubscribe or manage your CMA-L mailing list subscription please visit: <a href="http://mailman.commedia.org.uk/mailman/listinfo/cma-l">http://mailman.commedia.org.uk/mailman/listinfo/cma-l</a></p>
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</div></blockquote><blockquote type="cite"><div><span>_______________________________________________</span><br><span></span><br><span>Reply - <a href="mailto:cma-l@commedia.org.uk">cma-l@commedia.org.uk</a></span><br><span></span><br><span>The cma-l mailing list is a members' service provided by the Community Media Association - <a href="http://www.commedia.org.uk">http://www.commedia.org.uk</a></span><br><span>Twitter: <a href="http://twitter.com/community_media">http://twitter.com/community_media</a></span><br><span><a href="http://www.facebook.com/CommunityMediaAssociation">http://www.facebook.com/CommunityMediaAssociation</a></span><br><span>Canstream Internet Radio & Video: <a href="http://www.canstream.co.uk/">http://www.canstream.co.uk/</a></span><br><span>_______________________________________________</span><br><span></span><br><span>Mailing list guidelines: <a href="http://www.commedia.org.uk/about/cma-email-lists/email-list-guidelines/">http://www.commedia.org.uk/about/cma-email-lists/email-list-guidelines/</a></span><br><span>_______________________________________________</span><br><span></span><br><span>To unsubscribe or manage your CMA-L mailing list subscription please visit:</span><br><span><a href="http://mailman.commedia.org.uk/mailman/listinfo/cma-l">http://mailman.commedia.org.uk/mailman/listinfo/cma-l</a></span></div></blockquote></body></html>