<div dir="ltr">I don't accept that volunteer implies 'unprofessional' in the sense that's being attributed.<i> Non</i>-professional maybe, but non-professional is in a core sense what community media is actually about. Trying to make things too 'professional' looking can deter new blood. Of course we can convey the understanding that experienced volunteers have acquired more 'competence'; but we need to be careful about aspiring to 'professionalism'.<br><br></div><div class="gmail_extra"><br><div class="gmail_quote">On Sun, Dec 18, 2016 at 1:49 PM, Ian Hickling <span dir="ltr"><<a href="mailto:transplanfm@hotmail.com" target="_blank">transplanfm@hotmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div>
<div id="m_-5799415278780672490divtagdefaultwrapper" style="font-size:12pt;color:#000000;font-family:Calibri,Arial,Helvetica,sans-serif" dir="ltr">
<p><br>
</p>
<p>Why?<br>
Because it's so unprofessional - it doesn't really give anyone any confidence.<br>
And it's too vague - about as useful as "a member of the public".<br>
Yes - most of us do what we do without payment because we see a need and we want to fill it - but surely we don't all need to wear the same arbitrary label?</p><span class="">
<p><br>
</p>
<div id="m_-5799415278780672490Signature">
<div style="line-height:21.3px;color:rgb(68,68,68);background-color:rgb(255,255,255)">
<p class="m_-5799415278780672490ecxMsoNormal" style="line-height:22.72px"><font face="Calibri" size="3"><span style="line-height:22.72px"><span style="line-height:22.72px;color:rgb(34,34,34)">Ian Hickling</span></span><span style="color:rgb(34,34,34);line-height:17.9867px;line-height:17.9867px"></span></font></p>
</div>
<p class="m_-5799415278780672490ecxMsoNormal" style="line-height:22.72px;color:rgb(68,68,68);background-color:rgb(255,255,255)">
<span style="line-height:22.72px;color:rgb(34,34,34)"><font face="Calibri" size="3">Partner</font></span><span style="font-size:12pt;font-family:Calibri,sans-serif;line-height:22.72px"><br style="line-height:22.72px">
<br style="line-height:22.72px">
<a href="http://www.transplanuk.com/" style="line-height:22.72px;font-weight:inherit;color:blue" id="m_-5799415278780672490LPNoLP" target="_blank"><span style="line-height:22.72px;color:rgb(17,85,204);text-decoration:none"><img id="m_-5799415278780672490ecx_x0000_i1025" style="line-height:22.72px;border:none" src="http://www.transplanuk.com/wp-content/uploads/2014/07/transplan_UK_weblogo_190x60.png" border="0"></span></a></span></p>
<div style="line-height:21.3px;color:rgb(68,68,68);background-color:rgb(255,255,255)">
<p class="m_-5799415278780672490ecxMsoNormal" style="line-height:22.72px;font-family:'Times New Roman',serif">
<font size="2"><i style="line-height:22.72px"><span style="line-height:22.72px;font-family:Arial,sans-serif;color:rgb(34,34,34)">Office: 016 3557 8435 (07h to 22h GTS)</span></i><span style="font-family:Arial,sans-serif;color:rgb(34,34,34);line-height:17.9867px"></span></font></p>
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<p class="m_-5799415278780672490ecxMsoNormal" style="line-height:22.72px;font-family:'Times New Roman',serif">
<font size="2"><i style="line-height:22.72px"><span style="line-height:22.72px;font-family:Arial,sans-serif;color:rgb(34,34,34)">Car: 075 3098 0115 (only responds when driving)</span></i><span style="line-height:17.9867px;font-family:Arial,sans-serif;color:rgb(34,34,34)"></span></font></p>
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<p class="m_-5799415278780672490ecxMsoNormal" style="line-height:22.72px;font-family:'Times New Roman',serif">
<i style="line-height:22.72px"><span style="line-height:22.72px;font-family:Arial,sans-serif;color:rgb(34,34,34)"><font size="2">6 Horn Street, Compton, NEWBURY, RG20 6QS</font></span></i></p>
</div>
</div>
</span></div>
<hr style="display:inline-block;width:98%">
<div id="m_-5799415278780672490divRplyFwdMsg" dir="ltr"><font style="font-size:11pt" color="#000000" face="Calibri, sans-serif"><b>From:</b> <a href="mailto:cma-l-bounces@mailman.commedia.org.uk" target="_blank">cma-l-bounces@mailman.<wbr>commedia.org.uk</a> <<a href="mailto:cma-l-bounces@mailman.commedia.org.uk" target="_blank">cma-l-bounces@mailman.<wbr>commedia.org.uk</a>> on behalf of Rhys Phillips (Radio Cardiff) <<a href="mailto:rhys.phillips@radiocardiff.org" target="_blank">rhys.phillips@radiocardiff.<wbr>org</a>><br>
<b>Sent:</b> 16 December 2016 18:02:03<span class=""><br>
<b>To:</b> The Community Media Association Discussion List<br>
</span><b>Cc:</b> <a href="mailto:chair@commedia.org.uk" target="_blank">chair@commedia.org.uk</a><br>
<b>Subject:</b> Re: [cma-l] It's your CMA! Talk to us.</font>
<div> </div>
</div><div><div class="h5">
<div>Hi Ian,
<div><br>
</div>
<div>Why do you say 'volunteer' is an awful word? I don't understand your point volunteers effectively managing the station - isn't that the norm for community radio? That there is no paid staff and it's run by volunteers?<br>
<br>
<div class="gmail_quote">
<div dir="ltr">On Fri, 16 Dec 2016 09:55 Ian Hickling, <<a href="mailto:transplanfm@hotmail.com" target="_blank">transplanfm@hotmail.com</a>> wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr" class="m_-5799415278780672490gmail_msg">
<div id="m_-5799415278780672490m_-837254130604870703divtagdefaultwrapper" style="font-size:12pt;color:#000000;font-family:Calibri,Arial,Helvetica,sans-serif" dir="ltr" class="m_-5799415278780672490gmail_msg">
<p class="m_-5799415278780672490gmail_msg"><br class="m_-5799415278780672490gmail_msg">
</p>
<p class="m_-5799415278780672490gmail_msg">I think we all appreciate your sympathy and advice Lucinda, thank you.<br class="m_-5799415278780672490gmail_msg">
In terms of a potential Licence terms breach - we always advise that Ofcom is formally notified as soon as anything untoward happens - and then they can respond to any complainant that they are aware of the problem.<br class="m_-5799415278780672490gmail_msg">
The volunteer situation is far more complex and there isn't a one-size-fits-all solution.<br class="m_-5799415278780672490gmail_msg">
Management is the key - closely aligned with good commercial practice and sound financial common-sense.<br class="m_-5799415278780672490gmail_msg">
We see far too many potentially good CR stations where the volunteer (awful word) aspect effectively manages the station - and a camel/committee situation is the result.</p>
<p class="m_-5799415278780672490gmail_msg"><br class="m_-5799415278780672490gmail_msg">
</p>
<div id="m_-5799415278780672490m_-837254130604870703Signature" class="m_-5799415278780672490gmail_msg">
<div style="line-height:21.3px;color:rgb(68,68,68);background-color:rgb(255,255,255)" class="m_-5799415278780672490gmail_msg">
<p class="m_-5799415278780672490m_-837254130604870703ecxMsoNormal m_-5799415278780672490gmail_msg" style="line-height:22.72px">
<font class="m_-5799415278780672490gmail_msg" face="Calibri" size="3"><span style="line-height:22.72px" class="m_-5799415278780672490gmail_msg"><span style="line-height:22.72px;color:rgb(34,34,34)" class="m_-5799415278780672490gmail_msg">Ian Hickling</span></span><span style="color:rgb(34,34,34);line-height:17.9867px;line-height:17.9867px" class="m_-5799415278780672490gmail_msg"></span></font></p>
</div>
<p class="m_-5799415278780672490m_-837254130604870703ecxMsoNormal m_-5799415278780672490gmail_msg" style="line-height:22.72px;color:rgb(68,68,68);background-color:rgb(255,255,255)">
<span style="line-height:22.72px;color:rgb(34,34,34)" class="m_-5799415278780672490gmail_msg"><font class="m_-5799415278780672490gmail_msg" face="Calibri" size="3">Partner</font></span><span style="font-size:12pt;font-family:Calibri,sans-serif;line-height:22.72px" class="m_-5799415278780672490gmail_msg"><br style="line-height:22.72px" class="m_-5799415278780672490gmail_msg">
<br style="line-height:22.72px" class="m_-5799415278780672490gmail_msg">
<a href="http://www.transplanuk.com/" style="line-height:22.72px;font-weight:inherit;color:blue" id="m_-5799415278780672490m_-837254130604870703LPNoLP" class="m_-5799415278780672490gmail_msg" target="_blank"><span style="line-height:22.72px;color:rgb(17,85,204);text-decoration:none" class="m_-5799415278780672490gmail_msg"><img id="m_-5799415278780672490m_-837254130604870703ecx_x0000_i1025" style="line-height:22.72px;border:none" class="m_-5799415278780672490gmail_msg" src="http://www.transplanuk.com/wp-content/uploads/2014/07/transplan_UK_weblogo_190x60.png" border="0"></span></a></span></p>
<div style="line-height:21.3px;color:rgb(68,68,68);background-color:rgb(255,255,255)" class="m_-5799415278780672490gmail_msg">
<p class="m_-5799415278780672490m_-837254130604870703ecxMsoNormal m_-5799415278780672490gmail_msg" style="line-height:22.72px;font-family:'Times New Roman',serif">
<font class="m_-5799415278780672490gmail_msg" size="2"><i style="line-height:22.72px" class="m_-5799415278780672490gmail_msg"><span style="line-height:22.72px;font-family:Arial,sans-serif;color:rgb(34,34,34)" class="m_-5799415278780672490gmail_msg">Office: 016 3557 8435 (07h to 22h GTS)</span></i><span style="font-family:Arial,sans-serif;color:rgb(34,34,34);line-height:17.9867px" class="m_-5799415278780672490gmail_msg"></span></font></p>
</div>
<div style="line-height:21.3px;color:rgb(68,68,68);background-color:rgb(255,255,255)" class="m_-5799415278780672490gmail_msg">
<p class="m_-5799415278780672490m_-837254130604870703ecxMsoNormal m_-5799415278780672490gmail_msg" style="line-height:22.72px;font-family:'Times New Roman',serif">
<font class="m_-5799415278780672490gmail_msg" size="2"><i style="line-height:22.72px" class="m_-5799415278780672490gmail_msg"><span style="line-height:22.72px;font-family:Arial,sans-serif;color:rgb(34,34,34)" class="m_-5799415278780672490gmail_msg">Car: 075 3098 0115 (only responds when driving)</span></i><span style="line-height:17.9867px;font-family:Arial,sans-serif;color:rgb(34,34,34)" class="m_-5799415278780672490gmail_msg"></span></font></p>
</div>
<div style="line-height:21.3px;color:rgb(68,68,68);background-color:rgb(255,255,255)" class="m_-5799415278780672490gmail_msg">
<p class="m_-5799415278780672490m_-837254130604870703ecxMsoNormal m_-5799415278780672490gmail_msg" style="line-height:22.72px;font-family:'Times New Roman',serif">
<i style="line-height:22.72px" class="m_-5799415278780672490gmail_msg"><span style="line-height:22.72px;font-family:Arial,sans-serif;color:rgb(34,34,34)" class="m_-5799415278780672490gmail_msg"><font class="m_-5799415278780672490gmail_msg" size="2">6 Horn Street, Compton, NEWBURY, RG20 6QS</font></span></i></p>
</div>
</div>
<br class="m_-5799415278780672490gmail_msg">
<br class="m_-5799415278780672490gmail_msg">
<div style="color:rgb(0,0,0)" class="m_-5799415278780672490gmail_msg">
<hr style="display:inline-block;width:98%" class="m_-5799415278780672490gmail_msg">
<div id="m_-5799415278780672490m_-837254130604870703divRplyFwdMsg" dir="ltr" class="m_-5799415278780672490gmail_msg"><font style="font-size:11pt" class="m_-5799415278780672490gmail_msg" color="#000000" face="Calibri, sans-serif"><b class="m_-5799415278780672490gmail_msg">From:</b>
<a href="mailto:cma-l-bounces@mailman.commedia.org.uk" class="m_-5799415278780672490gmail_msg" target="_blank">
cma-l-bounces@mailman.<wbr>commedia.org.uk</a> <<a href="mailto:cma-l-bounces@mailman.commedia.org.uk" class="m_-5799415278780672490gmail_msg" target="_blank">cma-l-bounces@mailman.<wbr>commedia.org.uk</a>> on behalf of Lucinda Guy <<a href="mailto:chair@commedia.org.uk" class="m_-5799415278780672490gmail_msg" target="_blank">chair@commedia.org.uk</a>><br class="m_-5799415278780672490gmail_msg">
<b class="m_-5799415278780672490gmail_msg">Sent:</b> 15 December 2016 19:54<br class="m_-5799415278780672490gmail_msg">
<b class="m_-5799415278780672490gmail_msg">To:</b> <a href="mailto:cma-l@mailman.commedia.org.uk" class="m_-5799415278780672490gmail_msg" target="_blank">
cma-l@mailman.commedia.org.uk</a><br class="m_-5799415278780672490gmail_msg">
<b class="m_-5799415278780672490gmail_msg">Subject:</b> [cma-l] It's your CMA! Talk to us.</font>
<div class="m_-5799415278780672490gmail_msg"> </div>
</div>
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<div dir="ltr" class="m_-5799415278780672490gmail_msg">
<div id="m_-5799415278780672490m_-837254130604870703divtagdefaultwrapper" style="font-size:12pt;color:#000000;font-family:Calibri,Arial,Helvetica,sans-serif" dir="ltr" class="m_-5799415278780672490gmail_msg">
<div style="color:rgb(0,0,0)" class="m_-5799415278780672490gmail_msg">
<div class="m_-5799415278780672490gmail_msg">
<div dir="ltr" class="m_-5799415278780672490gmail_msg">Dear All,
<div class="m_-5799415278780672490gmail_msg">Like many of us, I was saddened to hear the announcement that two community radio stations switch off their transmitters this week. This is a tragedy for the residents of both Spalding and Cheddar, who have lost vital opportunities to
have their voices heard, and experience the joy of community radio as both participants and listeners.</div>
<div class="m_-5799415278780672490gmail_msg"><br class="m_-5799415278780672490gmail_msg">
</div>
<div class="m_-5799415278780672490gmail_msg">The CMA very much wants to help in these situations - but we can't unless we know what is going on. As someone put it to me today, we don't have an alarm in the CMA batcave every time a station is in trouble.</div>
<div class="m_-5799415278780672490gmail_msg"><br class="m_-5799415278780672490gmail_msg">
</div>
<div class="m_-5799415278780672490gmail_msg">It may sound obvious, but please let us know how things are for you. For example, if someone has made a formal complaint to Ofcom and you may be in breach of your licence, how you handle the next steps can make a huge difference. If you
find yourself in this situation, phone the CMA office straight away, or email Bill and ask his advice. He has helped many licensed stations through these kind of problems..</div>
<div class="m_-5799415278780672490gmail_msg"><br class="m_-5799415278780672490gmail_msg">
</div>
<div class="m_-5799415278780672490gmail_msg">If your issue is volunteers then please contact me directly, using the
<a href="mailto:chair@commedia.org.uk" class="m_-5799415278780672490gmail_msg" target="_blank">chair@commedia.org.uk</a> email and I will find time to have a chat. Whether you have too many volunteers, not enough, or just the wrong kind, there will be a way through the situation. </div>
<div class="m_-5799415278780672490gmail_msg"><br class="m_-5799415278780672490gmail_msg">
</div>
<div class="m_-5799415278780672490gmail_msg">While I'm here I'd like to congratulate both Tulip Radio and Pulse on their achievements over the years. I'm sure that their impact on their local communities will have lasting effects, even if they are not still around to broadcast about
it. I wish all their staff, directors and volunteers well with whatever they do next.</div>
<div class="m_-5799415278780672490gmail_msg"><br class="m_-5799415278780672490gmail_msg">
</div>
<div class="m_-5799415278780672490gmail_msg">Lucinda</div>
<div class="m_-5799415278780672490gmail_msg">
<div class="m_-5799415278780672490gmail_msg"><br class="m_-5799415278780672490gmail_msg">
</div>
-- <br class="m_-5799415278780672490gmail_msg">
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<div class="m_-5799415278780672490gmail_msg"><span style="color:rgb(68,68,68)" class="m_-5799415278780672490gmail_msg"><b class="m_-5799415278780672490gmail_msg"><font class="m_-5799415278780672490gmail_msg" size="2"><span style="font-family:arial narrow,sans-serif" class="m_-5799415278780672490gmail_msg">Lucinda Guy<br class="m_-5799415278780672490gmail_msg">
Chair,</span></font></b><font class="m_-5799415278780672490gmail_msg" size="4"><span style="font-family:arial narrow,sans-serif" class="m_-5799415278780672490gmail_msg"><b class="m_-5799415278780672490gmail_msg"><font class="m_-5799415278780672490gmail_msg" size="2"> Community Media Association</font></b></span></font><br class="m_-5799415278780672490gmail_msg">
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<div class="m_-5799415278780672490gmail_msg">
<div style="text-align:left" class="m_-5799415278780672490gmail_msg"><a href="http:///" class="m_-5799415278780672490gmail_msg" target="_blank"><img class="m_-5799415278780672490gmail_msg" src="https://docs.google.com/uc?export=download&id=0B1HkxZuA8SOSNFlIdHgwbnVLbTA&revid=0B1HkxZuA8SOSNE1FUldUSk9wM0FnOVdJNkVjZ2VrKy9ueFB3PQ" height="61" width="96"></a><br class="m_-5799415278780672490gmail_msg">
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