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</head><body><p>We got one of the first of those processors a little over 12 years ago. It needed a 'field mod' to correct a design fault that was causing us to fail Ofcom acceptance - BW had become aware of the problem and the necessary change was communicated to us on the phone as we did the required soldering at the top of a hill in the transmitter cabin! Its power supply failed a few weeks into service, and a fresh one was sent next day.<br></p><p>For the subsequent 12 years it has run 24x7, and is a key factor in making us sound much louder and clearer than any other station on the local FM band. 106,000 hours and counting!<br></p><p>Alex<br></p><blockquote type="cite"><div id="ox-c6dee2259d" class="ox-c6dee2259d-hmmessage">On 07 February 2016 at 16:04 Ian Hickling <transplanfm@hotmail.com> wrote:<br><br><div dir="ltr">Three weeks ago one of our CR broadcasters reported a lack of signal to his link which turned out to be a defective processor.<div>We lent him a replacement and when next in the area I took the faulty unit in to BW at Croydon by prior arrangement.<br>I was treated to a mug of proper coffee, coconut macaroons, a sneaky look at some new developments and a chat with several of their very talented engineers.<br>Although the processor was a very early one - over 11 years old - it got a new power supply, several new components and an upgrade to current software and was handed back to me looking like new.</div><div>OK - there'll be a cost because of its age, but in use for 11 years without a hiccup says something for its design and manufacture standards.<br>It's so refreshing to find another Company that provides good equipment and a first-rate back-up - in the same way that we try to do.<br>Add that to what we find with P-Squared, Sonifex and Amphenol, our Industry has some really good front-runners there to be proud of.</div><div>No commercial connection other than being a very satisfied customer as I know many other CMA Members are.<br><br><div><div style="color: #222222; font-family: arial, sans-serif; font-size: 12.8000001907349px; font-style: normal; font-variant: normal; font-weight: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; background-color: #ffffff;"><span style="font-size: medium;"><strong>Ian Hickling</strong><br></span></div><span style="color: #222222; font-family: arial,sans-serif; font-style: normal; font-variant: normal; font-weight: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; background-color: #ffffff; font-size: medium;"><span style="color: #222222; background-color: #ffffff;">Partner</span></span><br><br><a style="color: #1155cc;" href="http://www.transplanuk.com/" target="_blank"><img src="https://ci4.googleusercontent.com/proxy/2SkDsnIzSZgRbNnNKBSiwxiFhFQWRGV55mTjVL23fulnJpstZmYxeKrrYefY4qxiSgkMrAETld64XINLXCsujE_zI5gAsQyWeCWvHixcrNYtar3Sij4YlVBgN2NSQ-n2DsgZvrnpWZlfwCQ=s0-d-e1-ft#http://www.transplanuk.com/wp-content/uploads/2014/07/transplan_UK_weblogo_190x60.png" alt=""></a><div style="color: #222222; font-family: arial, sans-serif; font-size: 12.8000001907349px; font-style: normal; font-variant: normal; font-weight: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;"><em><span style="font-size: medium;">Office: 01635 578435  (7am-11pm UK time)</span></em></div><div style="color: #222222; font-family: arial, sans-serif; font-size: 12.8000001907349px; font-style: normal; font-variant: normal; font-weight: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;"><em><span style="font-size: medium;">Carphone: 07530 980115 (only responds when driving)</span></em></div><div style="color: #222222; font-family: arial, sans-serif; font-size: 12.8000001907349px; font-style: normal; font-variant: normal; font-weight: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;"><em><span style="font-size: medium;">6 Horn Street, Compton, NEWBURY, RG20 6QS</span></em></div></div></div></div></div></blockquote><p> </p></body></html>