<html>
<head>
<style><!--
.hmmessage P
{
margin:0px;
padding:0px
}
body.hmmessage
{
font-size: 12pt;
font-family:Calibri
}
--></style></head>
<body class='hmmessage'><div dir='ltr'><div><div dir="ltr"><p class="ecxMsoNormal" style=""><span style="font-size:12pt;">After the meeting at the DCMS on Friday, here's a modern-day parable.</span></p><p class="ecxMsoNormal" style=""><span style="font-size:12pt;">Dealing
with Ofcom in its present format is like going to your favourite riverside pub
on a warm summer evening with a group of friends.<br>
It’s a good experience, but there are a few niggles that you feel ought to be sorted out.</span></p>
<p class="ecxMsoNormal" style=""><span style="font-size:12pt;">The temperature
of the beer is a bit off – the service can be rather slow – there appears to be a big corporate
event going on which is rather noisy – and some of the dishes on the menu your friends
have come for are said to be unavailable – and have been replaced by third-rate
alternatives.</span></p>
<p class="ecxMsoNormal" style=""><span style="font-size: 12pt;">Rather strangely – there’s been what looks like a burger van in the pub’s own car park for many years. It’s busily serving a variety of fast food – and the pub </span>doesn't<span style="font-size: 12pt;"> seem unduly bothered.</span></p>
<p class="ecxMsoNormal" style=""><span style="font-size:12pt;">You
want to do something about it – you’ve told the staff on duty – but the landlord
appears to be unavailable. So you have a word with the Marketing Director at the
Brewery to see if he can get things put right.<br>
Not in six months – when there might have been a policy change – but now – because
in the mean time you, your friends, and all the other customers are going to
suffer.<br>What do you think?<font face="Tahoma, sans-serif"></font></span></p><br><div><div style="color:rgb(34, 34, 34);font-family:arial, sans-serif;font-size:12.8000001907349px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;widows:1;word-spacing:0px;background-color:rgb(255, 255, 255);"><font size="3"><b>Ian Hickling</b><br></font></div><font style="color:rgb(34, 34, 34);font-family:arial,sans-serif;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;widows:1;word-spacing:0px;background-color:rgb(255, 255, 255);font-size:12pt;" size="3"><font style="color:rgb(34, 34, 34);background-color:rgb(255, 255, 255);">Partner</font></font><br><br><a href="http://www.transplanuk.com/" target="_blank" style="color:rgb(17, 85, 204);"><img alt="" src="https://ci4.googleusercontent.com/proxy/2SkDsnIzSZgRbNnNKBSiwxiFhFQWRGV55mTjVL23fulnJpstZmYxeKrrYefY4qxiSgkMrAETld64XINLXCsujE_zI5gAsQyWeCWvHixcrNYtar3Sij4YlVBgN2NSQ-n2DsgZvrnpWZlfwCQ=s0-d-e1-ft#http://www.transplanuk.com/wp-content/uploads/2014/07/transplan_UK_weblogo_190x60.png"></a><div style="color:rgb(34, 34, 34);font-family:arial, sans-serif;font-size:12.8000001907349px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;widows:1;word-spacing:0px;"><i><font size="3">Office: 01635 578435 (7am-11pm UK time)</font></i></div><div style="color:rgb(34, 34, 34);font-family:arial, sans-serif;font-size:12.8000001907349px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;widows:1;word-spacing:0px;"><i><font size="3">Carphone: 07530 980115 (only responds when driving)</font></i></div><div style="color:rgb(34, 34, 34);font-family:arial, sans-serif;font-size:12.8000001907349px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;widows:1;word-spacing:0px;"><i><font size="3">6 Horn Street, Compton, NEWBURY, RG20 6QS</font></i></div></div> </div></div><style><!--
.ExternalClass .ecxhmmessage P {
padding:0px;
}
.ExternalClass body.ecxhmmessage {
font-size:12pt;
font-family:Calibri;
}
--></style> </div></body>
</html>