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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Martin n’ all<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I forgot to mention in my rant) we (CCR)
plug all week long that some of our programmes are repeated ….. ie:- 60’s
/ 70’s / 80’s etc by doing so PROVES that we are not wishing to
deliberately deceive our listeners.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I was on-air last week and mentioned that ‘’the
next programme is a repeat of Sundays seventies show’’ (as I do
everyweek) whilst the show was playing, three people rang up in the
first 20 minutes of the show, all of them said ‘’oh nevermind I’ll
ring back on Sunday’’ …………..<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I fully understand the rules and I fully
understand that they are there to protect listeners and Joe public ………….
It is unfair to encourage listeners to text / ring shows knowing that they will
get no reaction / no answer and be charged ……………
certainly if it is being charged at premium competition rate.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>We don’t have any charges at our
station, that is not what we are about and we take every opportunity and care
to ensure that listeners are not deceived ………..<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>So, my conclusion is this …………..
rule 2.2 needs changing ! it either states
clearly that repeated shows are NOT permitted full stop, as this argument will
always rear up it’s ugly head or it is left alone and everyone gets fined
………… I don’t think there is a community station
in the Land that hasn’t dropped a clanger on this one.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Volunteers simply do not have the time or
the will to then finish there show and go searching and editing out everytime
they mention a phone contact.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>However, having had my rant I do accept
completely that rule 2.2 should exist, but not if common sense can’t be
applied.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>The station in breach …… have
they been fined ?? damn shame if they have.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Nick<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
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face="Times New Roman"><span lang=EN-US style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span lang=EN-US
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span lang=EN-US style='font-size:10.0pt;font-family:Tahoma'>
cma-l-bounces@mailman.commedia.org.uk
[mailto:cma-l-bounces@mailman.commedia.org.uk] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Martin Steers<br>
<b><span style='font-weight:bold'>Sent:</span></b> 26 May 2011 10:26<br>
<b><span style='font-weight:bold'>To:</span></b> Julian Mellor<br>
<b><span style='font-weight:bold'>Cc:</span></b> CMA-L<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cma-l] is there
anybody in there?</span></font><span lang=EN-US><o:p></o:p></span></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Although I never like to see a station get breached, I must admit in
this case they did break the rules, if you read the previous cases and the
statement ofcom made at the time they where trying to clamp down on recorded,
non line calls to action, and I dont think I disagree with it.<o:p></o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>If your doing any listener based show that relies heavily on listener
engagement be it song requests, thoughts and feelings or any form of voting etc
then this can not be pre-recorded, and if its repeated I think you need to make
that clear as often as you can to your listeners.<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>The case that got breached wasnt a repeat, as far as I can tell it was
a pre-record.. <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>And not to be harsh.. but I am afraid "we don't have the capacity
to monitor, enforce and edit everything to the level they seem to be requiring."
goes against what the station signed up for when you applied for your license
and started broadcasting, as a station you have a responsibility for
everything you broadcast and it must all be code compliant.<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>I dont know if I agree with having to use the time and date all the
time, do your volunteers have an extra 15 minutes to edit their shows? Would a
generic "Your listening to a repeat of XYZ show from the XYZ date, any
requests taken wont make it to this show but we will try out best to put them
in the next show" and get them to stick it at the start of the show, and
at regular points during the show (maybe over the original calls to
action). You might want to double check with ofcom, but you might find thats a
good step in the right direction and maybe all you need to do. Other things you
could do is make it clear on websites etc that its a repeat, but use this as
a positive to encourage people to listen to the live shows, maybe
also look at either auto replying to any incoming messages explaining that its
a repeat and you hope to get their request next time.. Either automated or by
hand..<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>The rules and code are there to protect the listeners and broadcasters,
it has to be the same rules for everyone regardless of the amount of listeners,
demographic or if your charging £1.50 a txt.<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Martin<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>On Thu, May 26, 2011 at 9:27 AM, Julian Mellor <<a
href="mailto:julian@10radio.org">julian@10radio.org</a>> wrote:<o:p></o:p></span></font></p>
<div style='word-wrap:break-word'>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Earlier this week I saw Ofcom's ruling about a breach of the
broadcasting code by a community station not far from here.<o:p></o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Apparently a request show was repeated, a member of the public called
in to speak to the presenter, was told that in fact the show was a repeat, and
so the said member of the public complained to Ofcom that the station was in
breach of rule 2.2 (not to materially mislead). Instead of find the
complaint malicious and trivial, Ofcom found against the station and said that
they had breached the trust of their listeners.<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>This raised alarm bells for me as we repeat most of our programmes and
most invite listeners to email or text in with comments (and sometimes
requests). However, rarely, if ever, do presenters give a date stamp during
their programmes so the repeat could be perceived to be live (although there is
absolutely no intent to deceive or mislead and most listeners know our schedule
well enough or look at the website to see if its live or not). Equally
some presenters, especially newbies, often read out the contact details for
want of something to say, but then forget to check the emails (which could be
construed as deception).<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>I raised the issue with Ofcom of this seemingly draconian
interpretation of rule 2.2 (introduced to stop broadcasters running pseudo
competitions on premium lines) and pointed out that, as a community station
staffed entirely by volunteers, we don't have the capacity to monitor, enforce
and edit everything to the level they seem to be requiring. I said that
it would be likely to drive away presenters and stop us repeating anything.
Surely, I said, Ofcom does not want to constrain community
broadcasters in this way.<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>They came back the same day (preferring to call rather than write) and
said it is indeed their intention to constrain broadcasters. The way
around it, they said, is for any repeated shows to give a date reference when
inviting listeners to make contact. Furthermore, presenters must
not invite contact if they are likely to forget to check the messages.<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>I sent out an instruction to our presenters and already one has come
back saying it will destroy his spontaneity and, given that he can't guarantee
that a date reference will always be given, he is withdrawing his repeats (4
hours of lost programming per week and many saddened listeners). <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>I instinctively react against people banging on about nanny states, red
tape etc, but this seems absolute madness and inspires me to move to Tunbridge
Wells from where I shall write to my MP.<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>How does everyone else deal with the issue? <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>(And for the avoidance of doubt this is written live at 9:15am on
Thursday 26 May but I may be away from my desk when you reply)<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Julian<o:p></o:p></span></font></p>
</div>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><font size=4 color=black face=Helvetica><span
style='font-size:13.5pt;font-family:Helvetica;color:black'>.................................................................................<o:p></o:p></span></font></p>
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w:st="on"><st1:address w:st="on">West St</st1:address></st1:Street>, Wiveliscombe, <st1:place
w:st="on"><st1:City w:st="on">Somerset</st1:City>, <st1:PostalCode w:st="on">TA4
2JP</st1:PostalCode></st1:place><o:p></o:p></span></font></p>
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