[cma-l] Publication of Investigations list on Ofcom's website

[Jaqui Devereux]

Dear all,

Cheery message from Ofcom, might be worth looking at some of them to use 
as part of your training for volunteers and staff etc?

Best wishes

Jaqui


Publication of Investigations list on Ofcom's website
As you may be aware, last month Ofcom published its new procedures for 
the handling of complaints about television and radio broadcasts. These 
procedures were designed to make the complaints handling process 
simpler, fairer and more transparent.
In the interests of transparency Ofcom has decided to publish a list of 
all new broadcast investigations on its website. The list will be 
published just below where we currently publish the audience complaint data.
This list will contain the transmission details of programmes that Ofcom 
has decided to investigate. These details will remain up on the website 
for four weeks or until the investigation is over, whichever is sooner. 
The list will be updated weekly.
Please be assured that when publishing this information Ofcom will make 
the following points absolutely clear:

*           The start of an investigation by Ofcom does not mean the 
broadcaster has done anything wrong.

*           Not all investigations result in breaches of the Codes being 
recorded.
The investigations list will first be published on 6 January 2010 (and 
will list all investigations opened from 16 December 2009 onwards - the 
date that the new procedures came into force), then every Wednesday at 
10am thereafter.
If you have any queries please feel free to contact me.
Yours sincerely
Jane Leong

:: Jane Leong
    Standards Case Manager
    Content and Standards
    Tel: 020 7981 3924
    Fax: 020 7981 3806
     jane.leong at ofcom.org.uk<mailto:jane.leong at ofcom.org.uk>

:: Ofcom
    Riverside House
    2a Southwark Bridge Road
    London SE1 9HA
    020 7981 3000
    www.ofcom.org.uk<http://www.ofcom.org.uk/>



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-- 
Jaqui Devereux

Director
Community Media Association

15 Paternoster Row
Sheffield
S1 2BX

+44 114 279 5219


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