[cma-l] Service Level Agreements guidance

[Jaqui Devereux]

Dear all

We have updated the site with the guide to Service Level Agreements 
written by Sandra Tang last year - we hope those of you thinking about 
negotiating SLAs wilol find it useful

http://www.commedia.org.uk/2008/10/20/slas/

Best wishes

Jaqui


-- 
Jaqui Devereux

Director
Community Media Association

15 Paternoster Row
Sheffield
S1 2BX

+44 114 279 5219


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